Lithia Kia of Anchorage

Peace of mind My experience at lithia Kia was nothing less than perfect. They didn’t hassle me when I first arrived and started looking at vehicles and were helpful My experience at lithia Kia was nothing less than perfect. They didn’t hassle me when I first arrived and started looking at vehicles and were helpful every step of the way when I had questions or concerns. They didn’t pressure me into anything and at no point did I feel rushed. The salesmen all seem like good, down to earth people who value getting you the best deal. The finance people aren’t just there to take your money and send you on your way, they try to get you the best deal possible. Overall I wouldn’t think twice about buying another vehicle from them and look forward to doing business there in the future. More

elizabeth i had to have repairs to my new 2017 niro which i love! I had some recalled items and I have a head unit issue with my phone Kia is unable to d i had to have repairs to my new 2017 niro which i love! I had some recalled items and I have a head unit issue with my phone Kia is unable to duplicate it so i wanted to leave my car with them. i set up for a loaner car, the car that came was dirty and smelly so we declined the car, however we live 100 miles from the shop and we only drove in one car , so we choose to go home and try a new appointment because they had no cars beside smelly and dirty soul. i wanted but couldn't leave my car and then i was told that i couldn't have a courtesy vehicle because my vehicle work did not meet the time serviceable for a courtesy car ... b.s if i have ever heard it..... not happy with kia service ! new appointment the following weds now armed with the knowledge that i won't qualify for a courtesy car we drove in 2 cars left my car for 2 days and then drove back it to pick it up with the recalled stuff completed ,not a resolution for the head unit and Elizabeth had my car cleaned which looked great.! thanks to her she really saved the day however i am not thrilled with my overall treatment with kia ..... More

Great experience ever! Thanks Richard Suesue and his wonderful staff! Everyone please come and see for yourself! I am very impressed with the dealership as a whole. Sending Thanks Richard Suesue and his wonderful staff! Everyone please come and see for yourself! I am very impressed with the dealership as a whole. Sending all my friends and family. More

Good service. I was on a time crunch, which is not good in the world of car sales, but I feel that I was treated fairly. The salesman - Christian & 'floor'? manager I was on a time crunch, which is not good in the world of car sales, but I feel that I was treated fairly. The salesman - Christian & 'floor'? manager - Eric worked directly with me to help me find the vehicle I wanted to meet my needs. I even had my friend ask them to turn the music down (in the showroom) when I was on the phone & they quickly obliged. There was a bit of an overlook on my car not getting a new battery put in it before I left, but I contacted Christian & he made sure everything was taken care of as soon as possible. I purchased a pre-owned certified vehicle & it had not been completely processed when I decided to buy it, so they had to rush on the detailing & did not do quite as immaculately as I am sure it would have been if I had not wanted it ready in the next couple hours. Everything was to my satisfaction though & I feel confident that if I have any questions I can get them answered... that the service did not end at the sale. More

Good people to work with The team made what can be a stressful situation comfortable and easy. Thanks to the entire team for making this an easy process. Two thumbs up&#128077 The team made what can be a stressful situation comfortable and easy. Thanks to the entire team for making this an easy process. Two thumbs up👍👍 More

out standing Micky i think went out of his way to give out standing service and to make sure that all my needs and concerns were addressed in detail great person t Micky i think went out of his way to give out standing service and to make sure that all my needs and concerns were addressed in detail great person to deal with. i have been this dealing with dealer ship for a long time and in my opinion this young man has a future in this career. Tony Hansen More

Quyana Cakneq! Muchas gracias! Thank you very much! Brought my truck to get it serviced. Waited awhile because my truck needs “special” specific filter. Very relaxing friendly place. They provide snacks Brought my truck to get it serviced. Waited awhile because my truck needs “special” specific filter. Very relaxing friendly place. They provide snacks and drinks, even Pizza! Customer service is very great. Good Job! More

Blue tooth challenge I dealt with Elizabeth in the service department and she was very helpful. Unfortunately, they have not yet identified why the Bluetooth disconnects t I dealt with Elizabeth in the service department and she was very helpful. Unfortunately, they have not yet identified why the Bluetooth disconnects the phone during a conversation. Maybe a Kia software update is needed?! Elizabeth was professional, genuine, and provided great customer services and I look forward to work with her again in the future. More

My experience at Lithia Kia Everything was amazing, the people and the experience! We love our new car and really appreciate everyone at Lithia Kia! We will be recommending them Everything was amazing, the people and the experience! We love our new car and really appreciate everyone at Lithia Kia! We will be recommending them to others. More

Persuasive Although I just came in to test drive my new Nissan Frontier, I am glad I did so. I needed a change from my little Subi. It was time to upsize and I k Although I just came in to test drive my new Nissan Frontier, I am glad I did so. I needed a change from my little Subi. It was time to upsize and I know I will be happy with it for years. Thanks Eric for pushing and pushing! It is perfect! Thank you Kia staff for your wonderful service! More