Lithia Kia of Anchorage

Most highly trained con artists ever After buying a two-year-old Sorento I went to the service department to find out that they would no longer honor the warranty later the parts departme After buying a two-year-old Sorento I went to the service department to find out that they would no longer honor the warranty later the parts department at not lied to me in order to try to sell me a $400 key. I wouldn't buy anything from these people not even a candy bar out of the vending machine! More

My Experience At Lithia Kia. Lithia Kia brought to my attention I should consider some service was due recently. It slipped my mind so I appreciated the Heads-Up. I called the n Lithia Kia brought to my attention I should consider some service was due recently. It slipped my mind so I appreciated the Heads-Up. I called the next day and was promptly was given my choice of time and date for my appointment. When I arrived I was impressed by their courtesy the thoroughness in informing me of what they were to do and how long it would take. I was shown to the the lounge enjoyed coffee with my book and in no time it seemed the manager came for me. We went through the many items serviced and I was quite surprised at the modest charges. My car was clean and sparkling when I left. It was an unexpected degree of excellent customer service. More

Awesome Provided great customer service over the phone and the visit to the dealership went smoothly and didn't have to wait around forever quick service an Provided great customer service over the phone and the visit to the dealership went smoothly and didn't have to wait around forever quick service and very friendly More

Always great service We left our car overnight and it was ready before lunch the day of appointment. I have always had great service and look forward to many more years wi We left our car overnight and it was ready before lunch the day of appointment. I have always had great service and look forward to many more years with this car and my next new one. More

Oil change and headlight replace I was able to get my car in las minute. Car was done quicker than estimated. Awesome service from service desk and shuttle driver. Great job. I was able to get my car in las minute. Car was done quicker than estimated. Awesome service from service desk and shuttle driver. Great job. More

Excellent service Excellent customer service. Friendly staff, prompt service. I didn't have to wait all day for them to be finished. I have experienced other places tha Excellent customer service. Friendly staff, prompt service. I didn't have to wait all day for them to be finished. I have experienced other places that even for a simple oil change I had to call after a few hours. More

Great service Had an appointment Thursday, Feb. 4th for the 30000 mile service on my Kia Sorrento. As always Matt did an awesome job with my service. My vehicle wa Had an appointment Thursday, Feb. 4th for the 30000 mile service on my Kia Sorrento. As always Matt did an awesome job with my service. My vehicle was finished on time and quality of work was exceptional. More

Warranty repair completed as promised. The waiting time for the initial visit, which was supposed to be for a diagnostic check for a worn lower control arm ball joint, I thought was a littl The waiting time for the initial visit, which was supposed to be for a diagnostic check for a worn lower control arm ball joint, I thought was a little longer than should have been. I had a 9:30 am appointment and sat in the waiting room for about two hours before being told about the problem. Once I was told, Matt Glenn arranged for a loner vehicle without me having to as for one, which I thought was very nice. Aside from the waiting time, I was 100% satisfied with the service. More

My car was serviced with a smile and delivered squeaky clean Matt Glenn and Daniel Ellis are the most wonderful team. I am a single older lady who could easily be dismissed or sold a line, but those guys treat Matt Glenn and Daniel Ellis are the most wonderful team. I am a single older lady who could easily be dismissed or sold a line, but those guys treat me and my car like gold. I tell everybody who asks if I like my little Kia Soul that the car is just part of the great deal. I love the service department as much as the vehicle. Matt and Daniel, and Edwin (who sold me the car) ARE Lithis to me! I trust them and it is always comforting when they are the ones that answer the phone or greet me in the service bay! Please keep up the excellent service More

Great salemanship, salemanagement, and financing assistance. The salesman was great and personally attentive to the needs of the customer, the sales manager was at the top of his game making sure the sale was go The salesman was great and personally attentive to the needs of the customer, the sales manager was at the top of his game making sure the sale was going to happen, the finance department was exceedingly helpful and made things happen, the general manager had everybody working productively but happy. Great overall sales experience. More