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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
753 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 753 reviews

January 31, 2023

Easy to work with and happy with purchase would work with you again in the future. More

by tammiy2313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Ninaquispe, Eric Fritz
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Feb 01, 2023 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
January 31, 2023

We’re courteous and helpful in the service they provided. Everyone was pleasant that I encountered. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
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Feb 01, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department, Bruce! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
January 25, 2023

Have been to the dealership. Many times bought my car there also always a pleasure. More

by OSBORNSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
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Jan 26, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

Helpful
January 20, 2023

I love Nissan! Very caring people! I had my best experience with Tammy who helped me to decide on buying my new 2023 Nissan Rogue! She was caring funny helpful exp More

by brookemiller1937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard, Josh Smith, Tammy Ballard
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Jan 20, 2023 -

Lithia Nissan of Ames responded

Brooke, It's fantastic to hear that Tammy provided you with great customer service while assisting you with your new 2023 Nissan Rogue! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

Helpful
January 19, 2023

Fair deal and easy to work with. Tough time to find new cars and they made it much easier than I thought it would be More

by Louton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard, Eric Fritz
Report | Print
Jan 20, 2023 -

Lithia Nissan of Ames responded

Louton, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
January 16, 2023

The oil change was done in a timely manner and I was very satisfied with the results ! More

by LeRoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Thorn
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Jan 16, 2023 -

Lithia Nissan of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
January 15, 2023

Tristan made the transaction as easy as possible. I would recommend him again to anyone purchasing a vehicle. More

by Mikeaagesen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
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Jan 16, 2023 -

Lithia Nissan of Ames responded

It's great to hear that Tristan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

Helpful
January 15, 2023

The staff did a fair job keeping me informed on the status of my car and I know that dealing with the warranty company and waiting for some parts and dealing with staff illnesses are beyond their contr More

by pelzca3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack?? 4 stars, Josh Smith
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Jan 16, 2023 -

Lithia Nissan of Ames responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
January 14, 2023

The staff is always kind and respectful and takes care of my wife when she comes in to have our vehicles serviced. More

by BrinkmanMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Jan 15, 2023 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 14, 2023

The salesman was wonderful and helpful. I didn’t have a strong idea of what I wanted but he helped me. More

by derrickhawks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink, Eric Fritz
Report | Print
Jan 15, 2023 -

Lithia Nissan of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Nissan of Ames, Derrick, we look forward to having you as one of our valued customers for many more years to come!

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