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Lithia Nissan of Ames

Ames, IA

Overview
Reviews
4.5
749 Reviews
Call Dealership (515) 817-1715
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2901 S Duff Ave

Ames, IA

50010

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Showing 749 reviews

December 03, 2022

Josh Smith is a great employee. Have never had any problems. Good pricing, and good employees. More

by BrinkmanMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
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Dec 03, 2022 -

Lithia Nissan of Ames responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Nissan of Ames, we look forward to having you as a valued customer for many years to come!

Helpful
December 01, 2022

Offers comfortable waiting area including beverages, tv and clean bathrooms. Personnel listens to you about your car issues and addresses what needs you are there for. Reviews service before leaving. More

by RINGENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
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Dec 03, 2022 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 29, 2022

I traded in the Altima I got there 7 years ago. I wanted to stay with the same dealership because I’ve had a good experience with them. Chris, the girl who sold me the car, did a great job. More

by JANEH0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris ?, Eric Fritz
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Nov 30, 2022 -

Lithia Nissan of Ames responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Nissan of Ames are glad to have you as a customer.

Helpful
November 26, 2022

They were attentive and listened to what was important to me, so helped me find a car I would like. More

by nancy32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
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Nov 27, 2022 -

Lithia Nissan of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Nancy, and we look forward to working with you again.

Helpful
November 24, 2022

Lithia Nissan has always done well for any service I needed. They are very officiant and time officiant. Lithia Nissan is always my top choice due to the customer service they provide. More

by macy.filbrandt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose, Josh Smith
Report | Print
Nov 27, 2022 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
November 22, 2022

The problem was looked at right away. They put it in the shop and ran an program check for the computer and said everything checked out ok. More

by jbjano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
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Nov 23, 2022 -

Lithia Nissan of Ames responded

Thank you so much for your excellent review! We are so glad that Jeff had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 21, 2022

Overall good service. The car I was looking at, a 2015 Mazda6 had some minor issues that the dealer took care of. Good experience overall, sales staff was not aggressive More

by nastark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Ballard, Eric Fritz
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Nov 22, 2022 -

Lithia Nissan of Ames responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

Helpful
November 21, 2022

Were honest of when the work would be completed. Very informative on future repairs that will need looked at. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Report | Print
Nov 22, 2022 -

Lithia Nissan of Ames responded

Brian, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

Helpful
November 20, 2022

Jerry promptly replied to an email I sent with questions. I am a first time Honda buyer. Jerry was easy to talk to, knowledgeable and fun to work with! Jerry is a 10 for customer service More

by safoddrill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JERRY Hebrink
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Nov 20, 2022 -

Lithia Nissan of Ames responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jerry can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 19, 2022

They do a wonderful job of customer service and taking care of the customer very well!!! More

by RPLOWE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , Josh Smith
Report | Print
Nov 20, 2022 -

Lithia Nissan of Ames responded

Thank you for choosing Lithia Nissan of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
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