Lithia Nissan of Eugene

Best buying experience I have ever had. Not your typical run We were looking for a specific make and model and found it on the internet. After a phone call with the sales department, we decided to drive there... We were looking for a specific make and model and found it on the internet. After a phone call with the sales department, we decided to drive there... It was a 3 hr drive from Longview, WA. Upon arrival we were greated and recieved nothing but the best experience weve ever had at a car lot. Everyone from the General Manager, Sales Manager, Finance Manager, Salesman and Lot Attendants were all wonderful. The experience was so Great we will contact them when we are in the market again and will glady drive 3 hrs to do business with them. I will recomend them to everyone. It is worth the drive!! More

Service My family has been getting service, and also purchasing on all our vehicles since 2000. I would, and do, recomend Lithia Nissan for work on any car! My family has been getting service, and also purchasing on all our vehicles since 2000. I would, and do, recomend Lithia Nissan for work on any car! More

They made it an unbelievably easy and enjoyable experience. Billy made the purchase easy and with no stress. We would definitely recommend him to anyone looking to buy a vehicle. We are extremely happy with our Billy made the purchase easy and with no stress. We would definitely recommend him to anyone looking to buy a vehicle. We are extremely happy with our purchase and how we were treated. More

Always fast and always friendly This Nissan is amazing. They always remember us and are always fast and friendly. Jon especially takes great care of us and our car for sure. This Nissan is amazing. They always remember us and are always fast and friendly. Jon especially takes great care of us and our car for sure. More

Good service My car needed what I thought was front brakes. They evaluated and found it only needed back brakes. Didn't try to upswell anything and work was done My car needed what I thought was front brakes. They evaluated and found it only needed back brakes. Didn't try to upswell anything and work was done at the price they quoted. Appreciate good service. More

Happy The salesman was helpful and kept in contact with me. The finance guy (Jordan) was very knowledgeable and helpful. It was a pleasant experience at you The salesman was helpful and kept in contact with me. The finance guy (Jordan) was very knowledgeable and helpful. It was a pleasant experience at your dealership. I will point out that there was another salesman that wasn't very welcoming, if he was my first contact I wouldn't have purchased from your dealership. More

Friendly fast service I have long been wary of service at dealerships, but this is the third time I’ve taken my Pathfinder to Lithia and have had an excellent experience ea I have long been wary of service at dealerships, but this is the third time I’ve taken my Pathfinder to Lithia and have had an excellent experience each time. Very friendly staff and quick check in. Each time they quickly found the problem and did the repairs the same day at a reasonable price. They are also well staffed so I am able to get my car in the same day or next day. It’s great to know this option exists. I’ll be returning for all my service needs. Thanks. More

New Car Purchase James made our new car buying experience as pleasant and stress-free as possible. He was very thorough and patient with us and made us feel like he a James made our new car buying experience as pleasant and stress-free as possible. He was very thorough and patient with us and made us feel like he always had our best interests in mind. This is the second new car we have bought through James at Lithia and, when the time comes, we will do it again. More

Great customer service We took our Leaf for a service and the experience was great. I would recommend this place for service but not to buy a car, in the last 12 years we t We took our Leaf for a service and the experience was great. I would recommend this place for service but not to buy a car, in the last 12 years we try to buy few different cars but the price was always very high and we end up finding better deals at other dealers. More

General visit - oil change tire rotation - new belts?! Went in early Saturday morning to get my overdue oil change (busy mom and business owner !) and tires rotated / balanced. I got in fairly quickly see Went in early Saturday morning to get my overdue oil change (busy mom and business owner !) and tires rotated / balanced. I got in fairly quickly seeing how they say first come first served, and only wish they’d update their waiting area as the chairs are looking rough and in major need of a fix. Still, it is clean and spacious in there. During my wait , the young man (Matt?) came in and informed me my battery failed it’s courtesy test - which I had forgotten to mention to them I wanted them to check as well. I had an issue a week prior with my car needing a jump when battery was apparently dead. It’s a 2015 Pathfinder SL- note to parents who frequently have their kids watch movies using the pull down DVD player in the SL- it will drain your battery if you turn engine off and keep power on so you can dash in an account for 10 minutes yet kids (relax, they’re 9 & 10) want to remain in car to watch Pirates of the Caribbean for literally the millionth time. So , that added to my time waiting there but I’m glad they reminded me and replaced with new battery. What threw me for a surprise is he informed me my drive belt was cracked?! Don’t those things last for many years?? My husband has a dodge ram diesel 2500 with 100,000 miles and 8 years of ownership and he’s had his belt replaced 1x. Seemed odd and I’m always wary of mechanics and anything car repair related and that I’m being taken for a “ride “- pardon he obvious pun. they replaced them and I was sent on my way. My car is under warranty so I’ll contjnue to take it to lithia Nissan as they are courteous , quick , polite and informative. Update the chairs tho! More