Lithia Reno Subaru

Very satisfied. I trust Lithia Subaru in every way. I believe Lithia Subaru is honest in dealing with servicing my car, especially financially. I have never felt c I trust Lithia Subaru in every way. I believe Lithia Subaru is honest in dealing with servicing my car, especially financially. I have never felt cheated . More

New Car Purchase Our experience in buying our new car was very good. Our sales agent was very knowledgeable and provided us with the information needed to make our se Our experience in buying our new car was very good. Our sales agent was very knowledgeable and provided us with the information needed to make our selection without giving us a hard sales pitch. The overall experience was very stress free More

Great service year after year. Prompt, friendly, knowledgeable service since purchasing our first Subaru in 1998. Great service year after year for both cars. Pleased that Marvin Prompt, friendly, knowledgeable service since purchasing our first Subaru in 1998. Great service year after year for both cars. Pleased that Marvin Maradiaga is back! More

Insufficient compared to other dealers You should clean the car with every service. Didn't check battery, Trans and different fluids, and several other items on your list. I know I paid for You should clean the car with every service. Didn't check battery, Trans and different fluids, and several other items on your list. I know I paid for an oil change, but Toyota and Acura check all of this. More

First Service Visit The oil/filter change and inspection was done in only 1/2 hour. Great service. Marvin M. was a delight to work with. HOWEVER, I noticed when reviewin The oil/filter change and inspection was done in only 1/2 hour. Great service. Marvin M. was a delight to work with. HOWEVER, I noticed when reviewing the paperwork I was given that it was stated that car was 'dirty'. Ah, Hello...it's been snowing/raining for weeks. Now, doesn't Lithia Subaru have a car wash? I'm used to having my car serviced, and then run thru the car wash. Found it interesting that 'dirty' was noted but the time Not taken to use the car wash..!? More

Outstanding courtesy, consistent professional expertise The team at Lithia Reno Subaru is outstanding for its courtesy, consistent expertise and professionalism. The staff, in particular "my" service advis The team at Lithia Reno Subaru is outstanding for its courtesy, consistent expertise and professionalism. The staff, in particular "my" service advisor, John Dake, reassures me with their outstanding service, giving me confidence to drive anywhere in my Subaru (2006! Outback) knowing I am safe and in good hands. Each and every employee is friendly, helpful and genuinely courteous - it's a welcoming atmosphere. Thank you all for being there when we need you and can count on you! More

Excellent! We have worked with a couple of your people. Jesse Watkins. Then this last time Paul Buhsnell. We were partial to Jesse but must say Paul did us well. We have worked with a couple of your people. Jesse Watkins. Then this last time Paul Buhsnell. We were partial to Jesse but must say Paul did us well. We were extreemly pleased with our experience with Paul. Pleasant, helpful, walking us through the process. Which went fairly quickly. On the phone prior to going in had all things in order and ready to go! Getting us the exact car we wanted with all the bells and whistles! Great deal on a warranty. We have purchased 5 cars now at this dealership. We will be back!!! Thanks Paul! More

Above and beyond From the moment that I walked in to the dealership for my oil change I was treated with a respectful and courteous manner. When my service was comple From the moment that I walked in to the dealership for my oil change I was treated with a respectful and courteous manner. When my service was completed the service attendant walked me to car which was in the parking lot and wished me a wonderful rest of my day. More

Accurate information, pleasant atmosphere. We were shown our options in vehicles available, what was included, what add-on options we could choose and the costs of these options. When the deal We were shown our options in vehicles available, what was included, what add-on options we could choose and the costs of these options. When the deal was finalized, all was exactly as stated. We were shown what was available in extended warranties, etc. but were not overtly pressured to buy. We were happy with the experience. More

Service Great service from Marvin. Quick and efficient and took the time to review everything. I feel like an old friend. ( the dealership seems cramped somet Great service from Marvin. Quick and efficient and took the time to review everything. I feel like an old friend. ( the dealership seems cramped sometimes, though) More