Lithia Reno Subaru

THE SALESMAN WAS GREAT, WENT OUT OF HIS WAY TO FIND M CAR IT WAS A BUSY PLACE, BUT EVERYTHING WENT LIKE CLOCKWORK. EVERYONE WAS PLEASANT, FROM THE BEGINNING TO THE END AND I GOT A FREE TANK OF GAS!!! IT WAS A BUSY PLACE, BUT EVERYTHING WENT LIKE CLOCKWORK. EVERYONE WAS PLEASANT, FROM THE BEGINNING TO THE END AND I GOT A FREE TANK OF GAS!!! More

Great dealership Tom is the man. Great customer service. New alot about the car and that was very helpful in showing me all the buttons. Love the car Tom is the man. Great customer service. New alot about the car and that was very helpful in showing me all the buttons. Love the car More

excellent bought a car two years ago had a great experience. went back and it was still the same. Broc came in on his day off so i could get my car on Sunday. bought a car two years ago had a great experience. went back and it was still the same. Broc came in on his day off so i could get my car on Sunday. More

Amazing and dedicated Michael was amazing dealer. He knew everything I wanted was super helpful. Made sure I was taken care of even when I was traveling to Nevada. I will r Michael was amazing dealer. He knew everything I wanted was super helpful. Made sure I was taken care of even when I was traveling to Nevada. I will recommend him and his service over and over. I told him the first time I felt with him in 2014 that I would come back when I was able to get a vehicle and it took me until now to be able to do so a year and a half later. He was dedicated then and is still dedicated to date. More

Great customer service! Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommend Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommending to all my friends More

Helpful people This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor each time I go. He is always so nice and friendly and doesn't push you to spend any more than you can afford on service (this has happened before with another advisor). I went in for an oil change and to see if the service guys could pop on my side mirror (I had purchased the part myself but was unable to get it on). All of the service guys working that day had trouble getting the part on due to the way it was packaged together but they were able to put it back on for me. I'm assuming it took a while (waited a little over an hour - I was fine with that!) but they were kind enough to not charge me extra for the work. Overall I really appreciate how kind everyone was and how willing they were to help me. I hope my future visits are this excellent! More

Saftey recall One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat heater had burned out and that it might be related to the safety recall. When I brought the car in for the recalled repair I pointed this out to the service representative who said she would have it looked into. She had the electrical technician check it out, who determined that, aside from the recall, there was nothing wrong with the seat heater. They then sent the car into the detail shop, who determined that they were grease stains and cleaned them up at no charge. Great service! Thank You! More

Automobile purchase After looking at other Reno Auto Dealers, we liked Lithia Reno Subaru's large inventory of cars to choose from. German Gonzalez was a friendly 'no After looking at other Reno Auto Dealers, we liked Lithia Reno Subaru's large inventory of cars to choose from. German Gonzalez was a friendly 'no pressure' Sales Rep. More

Very satisfied customer ...... My experience with this dealership was very positive... Very happy with my salesman Tomas Sumauskas....he was very accomadating and informative on the My experience with this dealership was very positive... Very happy with my salesman Tomas Sumauskas....he was very accomadating and informative on the vehicle I purchased. Overall I hash a great buying experience with this dealership. More

Very impressed. Made buying my first car a positive experien I gave a 5 star rating because this was a positive experience from start to finish. I had checked out 3 other dealerships before coming to Subaru. I w I gave a 5 star rating because this was a positive experience from start to finish. I had checked out 3 other dealerships before coming to Subaru. I was on a mission to buy my very first car. Subaru was affordable and had awesome cars within my price range. Brock made everything extremely clear when communicating with me. I put 1,000$ down to save a car, Brock kept in contact with me for the next month to keep me posted on the status of my car. I was concerned about the interior being ivory because I was under the impression it would be black. Brock called me right away and sent me pictures to make sure I was still happy. When the car got delievered, Brock sent me a picture of my car and I was so excited. When I came to get my car, it continued to be a positive experience, I never felt like I was being "tricked" into buying more and more, which is a different feeling than what I got from other dealerships. I appreciate the staff, Brock specifically, for making this experience great. I have even talked to Brock since with questions on my car and he continues to be patient and helpful. More