Lithia Subaru of Fresno - Service Center
Fresno, CA
621 Reviews of Lithia Subaru of Fresno - Service Center
Happy hour service was fast complete, The dealer waiting room was enjoyable. I enjoyed my visit, room was enjoyable. I enjoyed my visit, More
We had our Subaru serviced today at Lithia of Fresno. We have never experienced such incredible customer service, along with an unmatched degree of professional operational efficiency. Thank you all. We have never experienced such incredible customer service, along with an unmatched degree of professional operational efficiency. Thank you all. More
Always have great service at Lithia Subaru of Fresno. They always keep updated on the status of my vehicle when it's in for service. If anything, I would say that the appointment system needs some improv They always keep updated on the status of my vehicle when it's in for service. If anything, I would say that the appointment system needs some improvement. I recently made an appointment via the website. I received an email confirming my appointment, but when I showed up, they had no record of it. Luckily, I just needed an oil change, so they were able to take my car in. More
This was my 2nd time taking my vehicle to this location. Each time the staff was friendly and efficient. I always schedule my oil change in the early morning slots and the vehicle is ready with in an hour. Each time the staff was friendly and efficient. I always schedule my oil change in the early morning slots and the vehicle is ready with in an hour. Super convenient. This last time I made the mistake of hitting a diagnostic check instead of just an oil change and John ( I believe that was his name) was transparent and explained that my car didn't need to be put through a diagnostic check if nothing was going on out of the normal. He could have just charged us the extra $100+, but instead he just cancelled the service and did the oil change. Very happy with their service and professionalism. More
Awesome service as always. Staff very personable and professional. Service was competed on a timely manner. Staff very personable and professional. Service was competed on a timely manner. More
Very professional and informative. I was happily surprised how big and clean the place was. Micheal answered all my questions and was polite. I was happily surprised how big and clean the place was. Micheal answered all my questions and was polite. More
Been happy with most things but until that rattle in my dash is taken care of I can't give a total positive review. dash is taken care of I can't give a total positive review. More
On time, upfront about costs and finished service while I waited in the customer lobby. waited in the customer lobby. More
I was sent a coupon a couple of weeks ago for 10% off on a service call but it wasn’t good til June. I called and they gave me an appt for May22. When I checked in I was told lithia would honor the coupon e a service call but it wasn’t good til June. I called and they gave me an appt for May22. When I checked in I was told lithia would honor the coupon even though I didn’t bring it because it was still May and I needed service before my trip;However, it was not honored. I have come to lithia for over 16 years and was never treated like that. What’s up? More
Fixed the problem. Staff was great. I would recommend this dealership to other people who need automotive repair. Staff was great. I would recommend this dealership to other people who need automotive repair. More