Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
275 Lifetime Reviews Review Dealership

275 Reviews of Lithia Subaru of Fresno - Service Center

Sort by
July 31, 2020

"Frank Perez is amazing!"

- t71489

Frank Perez is amazing! If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

January 24, 2020

"Christian was very helpful and courteous. The man who..."

- lovemy2018crosstrek

Christian was very helpful and courteous. The man who greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car was being serviced and the recalls were being taken care of. Thank you.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 26, 2020 -

Lithia Subaru of Fresno responded

Lovemy2018crosstrek, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

January 21, 2020

"Christian, my service advisor, was wonderful! I live in..."

- SandyinSimi

Christian, my service advisor, was wonderful! I live in the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- and I mean ALL lighted icons- check engine, oil tempABS, traction control... I immediately pulled over and called Lithia. Christian was able to fit me into the schedule and about 5 hours later, and $1700 lighter in my pocket, I was on my way back home. . Now, some people would be upset that it took so long. I’m grateful that they had the parts and could fix it. Yes, it was costly, but it would have been costly regardless of where I would have ended up. Also, while I was waiting, I looked at a new Forester they had in the showroom. I was considering buying it but before I could, someone else bought it. I guess it wasn’t meant to be. If Lithia wasn’t 4 hours from my hone, they would be my dealer of choice. Thank you, team! I appreciate you!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian in Service Dept
Jan 24, 2020 -

Lithia Subaru of Fresno responded

Sandyinsimi, we really appreciate your great feedback! We will defiantly pass this along to our team. We hope to be of service to you again in the future. Best wishes, Lithia Subaru of Fresno

January 20, 2020

"A Routine Service "

- GG25

I brought my car to Fresno for the 6 month service. I was able to get right in and Alex told me what was going to be done and approximately how long it would take. I stayed in the lounge the whole time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don't know names.
Jan 24, 2020 -

Lithia Subaru of Fresno responded

Gg25, we really appreciate your great feedback! Thank you so much for choosing Lithia Subaru of Fresno as your first choice for service!

January 15, 2020

"The only issue I have is Subaru not wanting to take care..."

- John

The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the cost to fix it.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your issue. Unfortunately this is a issue for Subaru itself. We are only the dealership so we do not have any control over their decisions. Please let us know if there is anything we can help you with. We appreciate your business.

January 13, 2020

"hassle free. good experience."

- rodriguez

seems a little soon to have such transmission issues but the repair was covered under the extended warranty so it worked out. overall it was a good experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
steven
Jan 16, 2020 -

Lithia Subaru of Fresno responded

Rodriguez, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

January 11, 2020

"This Subaru dealership is truly amazing from service..."

- Curtis

This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Glad Armando was able to Help you

January 11, 2020

"Great job!"

- Shawn Judge

Exceptional, super fast, staff was extremely friendly. I had a great cup of coffee and I was only there for 30 minutes. Amazing. I bring my Subaru here for all servicing

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Hi Shawn, we are glad we were able to get you in and out of our service department.

January 03, 2020

"30,000 mile service"

- Bluecat

amazing service ,great customer service.Service done in timely manner .I have always been very impressed with Lithia Subaru .I highly recommend Fresno Lithia Subaru.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Thanks, we are glad we were able to help and we exceeded your expectations.

January 01, 2020

"I had a great experience in your service Dept.Jacob and..."

- lrvaughtXT

I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything that the Tech told him about my Forester. Which eased my mind. Thank you.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christain
Jan 03, 2020 -

Lithia Subaru of Fresno responded

Lrvaughtxt, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
...
1 - 10 of 275 results