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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
591 Reviews

591 Reviews of Lithia Subaru of Fresno - Service Center

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September 03, 2018

Happy with service Everyone we have dealt with has been very friendly, and helpful, and got everything done on our first oil change/checkup in a timely manner. More

by New 4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Henry Polanco, Luke Fisher, Phat Nguyen
Sep 06, 2018 -

Lithia Subaru of Fresno responded

Thank you for leaving us feedback, it is much appreciated. We look forward to seeing you on your next service. Thanks again.

September 01, 2018

Professionalism Luke was professional on the service of my vehicle, helping with any questions I had and exceeded my experience at Lithia Subaru in Fresno California. More

by Fireguy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Sep 06, 2018 -

Lithia Subaru of Fresno responded

We will pass this along to Luke. Thank you for taking the time to let us know how your recent experience with us was. We look forward to seeing you on your next service.

August 27, 2018

The most helpful service adviser ever! My service adviser went above and beyond trying to diagnose the problem with my Forester. He also took the time to explain everything that was done to More

by StacyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Aug 30, 2018 -

Lithia Subaru of Fresno responded

We're so pleased to hear that your visit with us was 5 stars. We will pass this along to Luke. Thank you for taking the time to leave us feedback. We appreciate your business.

August 27, 2018

6 month oil change Arrived without an appointment. Work was completed in less than 30 minutes. Abraham went over each point of the express service form. Friendly and More

by Dunnifish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
Aug 30, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback, we will pas this along to Abraham. We look forward to seeing you on your next service visit.

August 27, 2018

Oil change I didn’t have an appointment and needed an oil change. I brought work with me because I was going to wait for it to get done. By the time I was done w More

by Austin97!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 30, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We appreciate you taking the time to let us know how we did. We appreciate your business and look forward to your next visit.

August 25, 2018

Excellent Service Advisor was very helpfull/friendly. Service Tech was able to identify the problem with my vehicle and fix it in no time. I have not had an issue with More

by Jaqueline001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cortez, Jose Correa
Aug 30, 2018 -

Lithia Subaru of Fresno responded

We appreciate your business. We will be sure to pass this along to our service time. Thank you for allowing us to service your vehicle. We look forward to seeing you again.

August 08, 2018

Quick service I dropped in and had a brake light out and I was able to get it fixed in ~20 minutes! And it only cost $15. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 09, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feed back Janet. We look forward to seeing you on your next service visit. Thank again.

August 06, 2018

In spite of late appointment, they got it done quickly I used the Lithia App to schedule a 4:30 appointment on Friday. The App says they close at 5:30. I guess I caught them off guard - they close at 5:0 More

by Ron Ludekens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feed back.....Yes our app has a bit of a glitch sometimes. We are working to get it corrected. Thank you for your business we are always more than happy to help out our customers. We truly appreciate you, and look forward to seeing you on your next visit.

August 05, 2018

Fair and quick The part was installed quickly while I waited and had a cup of delicious coffee in the waiting room. Having made an appointment helped. I will have th More

by Dougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toua Lee
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to leave us feedback. We look forward to seeing you in for your next service need. Please let us know if there is anything else we can do for you.

August 05, 2018

Great service from great service team Stopped in for my first oil change and first visit to a service bay at a Subaru dealer. I did not schedule ahead of time but instead just showed up. T More

by Dandritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thanks for sharing with us. We will be sure to pass this along to our staff. It is our pleasure to provide fresh fruit and toys for our future Subaru owners. We appreciate your business and look forward to being here for you on your next service. Please let us know if there is anything we can do for you. Thanks again.

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