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Lithia Subaru of Oregon City

Overview Reviews (2,773)

Lithia Subaru of Oregon City

Name: Lithia Subaru of Oregon City
Address: 1404 Main Street, Oregon City, OR, 97045, US
Telephone: (503) 344-1338
Rating: 4.7

4.7

2,773 Reviews

1404 Main Street, Oregon City, Oregon 97045

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Sales: (503) 344-1338

Service: (503) 656-0612

Parts: (503) 656-0612

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Lithia Subaru of Oregon City

Oregon City, OR

Overview

Reviews

4.7

2,773 Reviews

Call Dealership (503) 344-1338

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1404 Main Street

Oregon City, OR

97045

Directions

4.7

2,773 Reviews

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View 12 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 12 Awards

Overview Reviews (2,773)

Contact Lithia Subaru of Oregon City

Sales: (503) 344-1338

Service: (503) 656-0612

Parts: (503) 656-0612

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buying experience car service customer service recommend dealer price oil change phone call friendly staff

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Showing 2,773 reviews

August 06, 2022

SERVICE VISIT

Great service…. They were a bit busier than usual. Glad I found a litha place in Spokane where I’m moving to. They were a bit busier than usual. Glad I found a litha place in Spokane where I’m moving to. More

by BECKY34

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dylan Jimenez

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Aug 08, 2022 -

Lithia Subaru of Oregon City responded

Lithia Subaru of Oregon City is glad to provide you with great service. Our Service Department hopes to have the pleasure of assisting you again.

August 05, 2022

SERVICE VISIT

It took over 2 hours to get my oil changed because I wasn’t properly checked in wasn’t properly checked in More

by ALINAKRASNOGOROV

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Lawrence Harris

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Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Hi Alina, I regret to hear of your dissatisfaction with your recent visit, and I understand your frustration. I appreciate your feedback as it allows us to identify where missteps in our processes are creating inconvenience and frustration for our guests. I invite you to reach out to me to continue the conversation should you wish. Christopher Aldworth 503-656-0612 Service Manager

August 05, 2022

SALES VISIT - NEW

Everyone at Lithia was friendly, knowledgeable, and very professional. I would highly recommend the folks at Lithia. professional. I would highly recommend the folks at Lithia. More

by kendellsgk

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tobias Ray, Cory Fay, Sarah Duff

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Aug 07, 2022 -

Lithia Subaru of Oregon City responded

Thank you for taking the time to share your five-star review. Our job at Lithia Subaru of Oregon City is making sure our customers have the best experience possible and leave with a smile on their face. Don't hesitate to reach out to us in the future.

Aug 07, 2022 -

kendellsgk responded

You're welcome! It was a pleasure doing business with you

August 05, 2022

SERVICE VISIT

Very friendly but didn’t check a problem I brought to Jodie’s attention. Then when I called and left her a message a few days later she hadn’t returned my call after 3 hours so I contacted Chris, the ser Jodie’s attention. Then when I called and left her a message a few days later she hadn’t returned my call after 3 hours so I contacted Chris, the service manager. More

by KNREISNER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jodie

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Aug 09, 2022 -

Lithia Subaru of Oregon City responded

Mr. Reisner: We appreciate your business and apologize that the additional concern you had brought to our Advisor’s attention was not addressed on the day. We trust that the advice given during our inspection provided some direction on the issue. Please do not hesitate to contact me at 503 656 0612 should you have further concerns in this regard. Chris Aldworth Service manager Lithia Subaru of Oregon City.

August 05, 2022

SALES VISIT - NEW

We were sent here through Costco. They didn’t have what we wanted in stock so they helped us order what we were looking for. They didn’t have what we wanted in stock so they helped us order what we were looking for. More

by crimsongry

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andrea Cook, Brian Manning

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Aug 07, 2022 -

Lithia Subaru of Oregon City responded

Thank you for your five-star review. We are overjoyed to read that our Sales Team worked with you to get exactly what you were looking for ordered. If we can be of any future assistance, please don't hesitate to contact us at Lithia Subaru of Oregon City.

August 05, 2022

SERVICE VISIT

Always friendly and helpful! Never had any issues with staff. Never try to upscale anything Never had any issues with staff. Never try to upscale anything More

by Hunnypotmarcia

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lawrence Harris

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Aug 07, 2022 -

Lithia Subaru of Oregon City responded

We here at Lithia Subaru of Oregon City appreciate your five-star review. Nothing pleases us more than learning you were shown a friendly and helpful dealership experience working with our team. Please let us know if we can be of any further assistance.

August 05, 2022

SERVICE VISIT

Outback has been in for oil change as per lifetime warranty. But Lithia has not been able to solve USB port malfunction after 2 visits w 3rd one coming up next week. Little disappointed it hasn’t Ben warranty. But Lithia has not been able to solve USB port malfunction after 2 visits w 3rd one coming up next week. Little disappointed it hasn’t Ben solved yet. More

by JON.MILLER19

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Danielle

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Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hi Jon, It is unfortunate to see your dissatisfaction with the timeliness of your repair. I want to assure you that our service team is working very hard on finding a solution to this issue. Should you want to further discuss with me, please feel free to call me. Christopher Aldworth 503-656-0612 Service Manager

August 05, 2022

SALES VISIT - USED

I found the dealers to be efficient and friendly— willing to answer questions and went out of their way to be helpful. to answer questions and went out of their way to be helpful. More

by FUTURESHINE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle Belles, Dwight Jones

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Aug 07, 2022 -

Lithia Subaru of Oregon City responded

Here at Lithia Subaru of Oregon City, it is our goal to be efficient and friendly for our amazing customers. Our Sales Department is always glad to answer any questions and be as helpful as possible. We hope to have the pleasure of working with you again.

August 04, 2022

SERVICE VISIT

In person service was great. In and out within 45 minutes as I was promised. In and out within 45 minutes as I was promised. More

by ROSE.GRACE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Cahill

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Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Rose, we know how important our customer's time is and are so glad to see the team was able to get you back out on the road in a timely manner. Have a wonderful day from everyone here at Lithia Subaru of Oregon City.

August 04, 2022

SERVICE VISIT

Never had an issue with the actual service technician, however when I called the Service Manager to discuss the issues he brought up with me I never received a call back. Then learned he did not ever ask however when I called the Service Manager to discuss the issues he brought up with me I never received a call back. Then learned he did not ever ask the tech to perform a service I asked for. More

by BGTUGG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Javier

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Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Hi there, I would like to apologize on behalf of our team for the failure to communicate your additional request to the servicing technicians. I invite you to call me at the number below to discuss the matter further to ensure your request is addressed. Christopher Aldworth 503-656-0612 Service Manager

Lithia Subaru of Oregon City

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