Lithia Subaru of Oregon City

Lots of promises but no follow through. After looking for the right Subaru at the right price for almost a year we found one at Lithia Subaru. We were promised that a scratch on the bumper After looking for the right Subaru at the right price for almost a year we found one at Lithia Subaru. We were promised that a scratch on the bumper would be fixed at the agreed on price but when it came time to sign the papers they tried to slip in an extra cost for the fix. They knew we were already at the top of our budget. We think they had another seller and were trying to get rid of us so that they could sell it at a higher price. To us it felt unethical and scammy and we walked away. We would never return here after spending hours looking at, driving and talking about a car, signing papers and then leaving with no car. We felt others should be aware of the underhanded nature of the sales people here. More

Quick and courteous help My brake lights had burned out. I went to Lithia's express service, and within 10 minutes the bulbs were changed. And they performed the service free My brake lights had burned out. I went to Lithia's express service, and within 10 minutes the bulbs were changed. And they performed the service free of cost! More

great deal, good selection and Awesome Salesperson. Bought a new Subaru Outback, and had a wonderful experience at Lithia Subaru of Oregon City. Our Salesperson Alicia Center could not have done a more Bought a new Subaru Outback, and had a wonderful experience at Lithia Subaru of Oregon City. Our Salesperson Alicia Center could not have done a more wonderful job of walking us through the process. Her knowledge of there carline was as good as I've seen. It's really nice for a change to find a Salesperson who knows there product better than I do. A great dealership all around. I haven't used there service department as of yet but am looking forward to it when service on the car is needed. If your looking for a new Subaru in the Portland area, give them a try! More

Great experience This is are second purchase at this dealership will come back again the people are great to deal with and very helpful the service department is wonde This is are second purchase at this dealership will come back again the people are great to deal with and very helpful the service department is wonderful and the finance portion with Geoff was painless. Well be back for are next purchase in the future thank you very much . More

Excellent service I was surprised the other morning to find a nail in my tire. Rachael at Lithia Subaru in Oregon City was extremely helpful and got me in quickly for I was surprised the other morning to find a nail in my tire. Rachael at Lithia Subaru in Oregon City was extremely helpful and got me in quickly for a tire repair. They had me all fixed up and on my way in less than an hour making what could have been a real inconvenience a minor blip in my by day. More

I needed a car, and I got one! I've been a customer of Lithia Subaru since 2007, mostly in the parts & service departments, twice as a car buyer. They have always taken good care of I've been a customer of Lithia Subaru since 2007, mostly in the parts & service departments, twice as a car buyer. They have always taken good care of me and got me what I needed. I never thought I would be a new car owner, but they made it possible! More

Melinda made buying a car stress free and fun! My husband and I were recommended to Melinda by my parents who recently had a fantastic experience working with her. We had a great experience as well My husband and I were recommended to Melinda by my parents who recently had a fantastic experience working with her. We had a great experience as well. We went in looking for an Outback, and found one that suited us just right. Melinda was extremely knowledgeable about everything Subaru. She was able to answer all of our questions with ease. She was a pleasure to work with, very laid back and not at all pushing. We will recommend Melinda to everyone and anyone we know! More

Beyond Exceptional Before going to Lithia, my wife and I had checked a couple of other dealerships. However, there was something that made me feel uncomfortable. Once I Before going to Lithia, my wife and I had checked a couple of other dealerships. However, there was something that made me feel uncomfortable. Once I got the quote, everything happened fast. Kami called me to set up times and was very pleasant. Unfortunately, I was too anxious and had some other questions, so I called and got a hold of Patricio. We met him the next day and he help me to make the process easy. The rest of the staff were so friendly to us even when we had brought in our puppy. We knew what we wanted and Patricio set it up before we even got there. Patricio was not only professional, but personable. When you buy a Subaru Outback from Lithia, you really feel like part of something. Most of all, we live across town in NW Portland where there are many dealerships but the exceptional treatment we got from Patricio and rest of the staff were so great that it didn't matter how far or how long it took us. My wife didn't wait long before she decided she wants another car from Lithia and Patricio. More

Helpful and kind service personnel Daniel Perry has been an excellent service employee at Lithia Subaru, in Oregon City. He has gone the extra mile in showing patience and kindness dur Daniel Perry has been an excellent service employee at Lithia Subaru, in Oregon City. He has gone the extra mile in showing patience and kindness during a difficult repair situation with my 2016 Subaru repair. I am thankful to have had his assistance. More

Melinda was AMAZING My husband and I loved our dealer Melinda, she was easy going, VERY knowledgeable, and had an answer for our every question. My husband and I are real My husband and I loved our dealer Melinda, she was easy going, VERY knowledgeable, and had an answer for our every question. My husband and I are really young and we didn't run into the problem of not being taken seriously. She got us our car the same day we went in when we thought it was going to take several days to a week due to our bank. Overall, Melinda is amazing and I would recommend her to anyone. She's incredibly respectful. More