Lithia Subaru of Oregon City

Bait and SWITCH I went in there on the Costco program, they located the car for me at the Costco price with the features that I wanted. Then I signed paperwork for t I went in there on the Costco program, they located the car for me at the Costco price with the features that I wanted. Then I signed paperwork for that deal. They sent me home in a loaner until they got my car in. Then they delivered me a completely different car. They shoved me out the door and sent me home. On my way home I discovered that the car I was driving did not have several options that I was supposed to get. They charged me for a more expensive car then what they gave me! I called them and they were not able to make it right. After 4 days I returned the car at their request instead of them adding the additional options that were missing (a $300 cost to them). So they would rather lose a customer instead of making it right. This actually worked out better for me, I went to Gresham Subaru, where I got the exact car I wanted, for a FAR better price. I will never recommend Lithia Subaru to anyone, ever. More

Great Experience with Trish and Scott Trish Howard was a hoot. Very knowledgeable and great personality that made the experience much better than anticipated. We happened upon the lot o Trish Howard was a hoot. Very knowledgeable and great personality that made the experience much better than anticipated. We happened upon the lot on a fluke, having already set an appointment at CarMax to make final negotiations on a different car. We just wanted to look at newer Suburu sedan models at this particular lot. Trish listened to our concerns/questions, and pointed us to the car we'd just test drove up the block at an actual Kia dealership. This Kia was in much better shape, and though the price was slightly above our mark, we still went ahead with it (because it is still within our budget). I just liked the whole atmosphere at this dealership. Didn't feel harried or like employees were looking at us like shark bait. That was cool. Scott Keller was also great. Professional and efficient, the financing went through without a snag. Overall great experience and would definitely recommend others try this lot. I plan to get that Suburu Legacy Sedan (aka The Delorean) in the near future, God Wlling. More

Great sales experience Fatastic dealership, highly recommend it. Sales and service is too notch.No pressure sales made for easy buying experience. Patricio was upfront and h Fatastic dealership, highly recommend it. Sales and service is too notch.No pressure sales made for easy buying experience. Patricio was upfront and honest and gave us a good deal. More

Everyone was very knowledgable and professional! I dealt with Devon Patton to buy my first Forester and Scott Keller to finance it. Everything I asked was answered professionally and quickly. The exp I dealt with Devon Patton to buy my first Forester and Scott Keller to finance it. Everything I asked was answered professionally and quickly. The experience was friendly and personable as well as professional. I have already recommended a friend that has purchased an Outback from Devon! Thanks! David Harju More

Text in drive home Texted in with the details on the car I wanted. Hashed out most of the deal via text. Arrived at the dealership and the exact car I wanted was runni Texted in with the details on the car I wanted. Hashed out most of the deal via text. Arrived at the dealership and the exact car I wanted was running and ready at the curb. After a quick tester and some easy paperwork we drove our new Subaru Legacy 3.6R home. More

Wouldnt purchase anywhere else! This is our second purchase at Oregon City Subaru. We wouldn't shop anywhere else. The customer experience is beyond any other car dealership. Than This is our second purchase at Oregon City Subaru. We wouldn't shop anywhere else. The customer experience is beyond any other car dealership. Thanks for the awesome experience. We are over the moon with our Subaru. More

Round 2 - Score! My first purchase of a new Subaru Outback was in 2014. Because the great service I received I decided to return to look at my options for purchase/lea My first purchase of a new Subaru Outback was in 2014. Because the great service I received I decided to return to look at my options for purchase/lease again. It was great to see Val still there who even remembered me. Start to finish I have to say Chris Ryan (new to the sales scene) listened, was very attentive and has a bright future. When it came to the Finance Department Scott took the time to explain all the minor details of the paperwork and answer any questions I had. Would I go back again? Yes, over and over again. Chris- all those extra business cards of yours will be put to good use. Keep up the good work! More

Test Drive with Patricio Soler I took a test drive of the 2017 Impreza 5 door and the Legacy sedan with Patrico Soler. He was knowledgeable and collaborative. He made no effort to I took a test drive of the 2017 Impreza 5 door and the Legacy sedan with Patrico Soler. He was knowledgeable and collaborative. He made no effort to pressure me into purchasing a vehicle immediately but provided information and spoke frankly about Lithic's ability to meet my needs. More

A++ Service These guys are awesome and always go beyond expectation when I come in for service. Walking into a friendly place with people that care enough to reco These guys are awesome and always go beyond expectation when I come in for service. Walking into a friendly place with people that care enough to recognize and remember you makes having a car issue not so overwhelming. Thanks guys! More

Thank you and Welcome back Gary! Thank you Lithia Subaru of Oregon City for taking such good care of our Subaru cars and a extra big thank you to Gary - always goes above and beyond f Thank you Lithia Subaru of Oregon City for taking such good care of our Subaru cars and a extra big thank you to Gary - always goes above and beyond for us - we are very happy you are back! More