
Lithia Subaru of Oregon City
Oregon City, OR
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It felt good to buy a car here. We'd been studying Foresters for several months before deciding to go with a 2017 Touring. We did our homework and knew what we wanted on it. We'd b We'd been studying Foresters for several months before deciding to go with a 2017 Touring. We did our homework and knew what we wanted on it. We'd been in the showroom a couple of times just to ask questions. On both occasions, everyone we met was friendly and informative. No one - I repeat: no one - was pushy. We were welcome to walk through the lot at our leisure and look at the inventory. Test drives were low key and fun, allowing plenty of time to get a feel for the car. When the 2017's were finally available, we worked with Kiki and Cory to make sure our car came with the packages and accessories we wanted without pressure to add any other items. Kiki was easy to talk with, knowledgeable and articulate; generous with her time and respectful of ours. She had a good grasp of the car and its equipment; had everything ready and we never felt like our time was being wasted. Since the purchase, she has taken the time to follow-up with us. It felt good to buy a car here and our friends know it. More
Wedding week car break down, Subaru to the rescue! My husbands car broke down during our wedding week. We had no time to look around what so ever. As soon as we could we went online and found a car we My husbands car broke down during our wedding week. We had no time to look around what so ever. As soon as we could we went online and found a car we liked that was located at the Subaru dealership in Oregon City. We called ahead to let them know we wanted this car and to get things going quickly. Right as we arrived we had the car and dealer waiting for us to test drive. Immediately upon return the process started, it was so smooth and easy. They worked with us to get the sale just right. Kiki really took into consideration our urgency and our financial needs without being too pushy, along with making sure we chose the best vehicle for our lifestyle. More
amazing Great business, great people Ask for Kiki if you go in. She did an amazing job, super polite, got me the best deal possible. She did everything possi Great business, great people Ask for Kiki if you go in. She did an amazing job, super polite, got me the best deal possible. She did everything possible to get me my car! First class! More
Great! Kiki was a great help in assisting me in buying my first car! She was clearly knowledgeable and wanted to help me find the right fit. We didn't let th Kiki was a great help in assisting me in buying my first car! She was clearly knowledgeable and wanted to help me find the right fit. We didn't let the fact that she was down to 2nd place in the sales leaderboard affect our impression of her though! More
kiki! i title this review kiki for it was due to her that our experience was turned around to a positive. sincerely. she listened, asked the right questions i title this review kiki for it was due to her that our experience was turned around to a positive. sincerely. she listened, asked the right questions, offered remedies to what had been enough to walk away from making the purchase. honest, genuine, kind, friendly, knowledgeable. many ways to sell a car with the best being forthright honesty. rare and admirable in this profession. thank you kiki : ) -------------- below there are some questions regarding quality of work which i gave a 1 out of 5. car was delivered with several significant scratches on windshield and paint, large spot/stain on seat. will be bringing it in to have these repaired. just so challenging to find the time to deal with this. wish these issues were not part of our purchase. More
Purchasing a car Kiki helped me buy a car and she was so helpful. I could not have asked for a sweeter knowledgable person. The purchasing process was very easy with h Kiki helped me buy a car and she was so helpful. I could not have asked for a sweeter knowledgable person. The purchasing process was very easy with her. More
Excellent Experience Patricio provided a fantastic customer experience. I came into Lithia to inquire about trading my 2015 Forester 2.5 for a 2017 Forester XT. From t Patricio provided a fantastic customer experience. I came into Lithia to inquire about trading my 2015 Forester 2.5 for a 2017 Forester XT. From the beginning, Patricio was both welcoming and professional; there was no pressure. The car that I ended up buying was still at port, so Patricio was helpful in letting me test drive a very similar car so I'd be able to feel the difference. After the test drive, Patricio asked me if I'd like to see what the numbers would look like; again he asked me what I wanted to do, rather than attempt to force the process upon me. After reviewing the numbers, Patricio took a step back and let me decide; there was neither sales pressure or a rush to get me out of the door. A few days later when my Forester arrived, I was greeted at the dealership by Patricio. On his day off. He personally sat down with me and went over all of the new features and nuances of the newer model car. He walked me to the finance department, where they do a fantastic job of not trying to up sell you on a million different line items. After the finance wrapped up, Patricio assisted me in removing some items from my old Forester and transferring them to my new one. The entire process was less than 2 hours. I highly recommend both this dealership, and Patricio. It's worth the extra drive from Portland. More
Great Customer Service! Kiki was phenomenal in helping me purchase the exact car I was looking for. Scott was also great in finishing up the transaction. I highly recommend t Kiki was phenomenal in helping me purchase the exact car I was looking for. Scott was also great in finishing up the transaction. I highly recommend the team at Lithia Subaru! More
The greatest experience I've ever had when purchasing a car. Everyone I worked with was just wonderful and I did not feel pressured. They kept on top of things and keep me informed on finding the vehicle that I Everyone I worked with was just wonderful and I did not feel pressured. They kept on top of things and keep me informed on finding the vehicle that I wanted and gave me a very good price. When I went to look at it every thing went smoothly and answered all my questions, as well as showing me how everything works. I highly recommend Lithia to anyone who is looking for a vehicle. Janet Phelps More
Fantastic Experience Devon Patton did an awesome job getting me a great trade in value for my WRX and an even better deal on my new 16' STi! She is a pleasure to work with Devon Patton did an awesome job getting me a great trade in value for my WRX and an even better deal on my new 16' STi! She is a pleasure to work with and answered every question that I had. More