
Lithia Subaru of Oregon City
Oregon City, OR
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Lithia Subaru is AWESOME! This was our third purchase from Lithia Subaru this year and each time the experience was great! Everyone at the dealership from the General Manager t This was our third purchase from Lithia Subaru this year and each time the experience was great! Everyone at the dealership from the General Manager to the Finance Manager to the Techs at the parts department that gave us our add-ons was very helpful. Above all, our sales person, Devon Patton, was FANTASTIC. She is so knowledgeable as to the details of each model and the different features they have. She was open to all of our questions and that made the test drives, which were great, so beneficial. We ended up driving a Legacy, an Outback and a Forester and at the end of the day we purchased both an Outback (for me) and a Forester (for the wife) as well as a used Outback for our son. Overall, our experience was outstanding. We are very pleased with every step in the process and everyone we interacted with during the process but at the end of the day Devon Patton is the associate we spent the most time with and she is wonderful. Be sure to ask for her when you go! More
Low key, very knowledgeable Overall it was a great experience. They let me take out a couple different cars, explained the differences in the few styles I was looking at. You cou Overall it was a great experience. They let me take out a couple different cars, explained the differences in the few styles I was looking at. You could tell they knew their product. The only thing was they said the car would be filled up (only at half a tank) and I think it could have been detailed a little better. Otherwise, the business side of things was great. More
Great customer service I recently bought an Outback from Lithia Subaru of Oregon City and Andrew was my sales person. I actually bought the car from overseas, as I was retu I recently bought an Outback from Lithia Subaru of Oregon City and Andrew was my sales person. I actually bought the car from overseas, as I was returning to live in the States, and they worked with me to send the paperwork by international courier and to allow someone else to pick it up for me. They were responsive to my questions and inquiries and helped me find just the right car for my needs, which meant reserving a car heading to Lithia on an incoming shipment. I would highly recommend using Lithia if you are interested in a Subaru. More
Wonderful to work with, best test drive experience! We ultimately did not end up buying a Subaru , but what did stand out for me was the test drive experience I had with Devon Patton at this dealership. We ultimately did not end up buying a Subaru , but what did stand out for me was the test drive experience I had with Devon Patton at this dealership. Devon made sure that I got a good feel for the vehicle. On our route, she drove through town, back roads, and a stretch of highway that allowed me to get a feel for the acceleration and road noise. She also showed me things like turning radius and the features when backing up. All along the way, she provided valuable information about the Forester. She was also very knowledgeable, personable and patient. Not only did she answer all my questions, doing so with a smile, but she shared very interesting stories about herself along the way to help me feel at ease. I was the most relaxed with Devon than with any of the other salesperson I worked with. By far the best test drive I had during our car purchasing experience. I also wanted to mention that she was pro-active and diligent. She learned before I arrived of what we were looking for, found examples of those vehicles, and provided me with a variety of options immediately after I got there! No time wasted looking at vehicles I wasn't interested in. Thanks! More
Patient and Thorough I am very happy with my experience at this dealership. They were very patient and thorough in making sure I found a car both within my means and that I am very happy with my experience at this dealership. They were very patient and thorough in making sure I found a car both within my means and that fit my needs. I felt respected and heard despite having a challenging credit profile, and left with a car better than I thought I could afford. A++ More
Very helpful My salesperson (Kiki) was very friendly as well as knowledgeable and helped me find the exact vehicle I was looking for. The additional services were My salesperson (Kiki) was very friendly as well as knowledgeable and helped me find the exact vehicle I was looking for. The additional services were all done professionally and I am very pleased with this dealership. More
What an unexpectedly excellent car buying experience I came in just wanting to learn more about the Legacy and Impreza as well as Subaru in general. I knew I wasn't likely going to buy a car that day. In I came in just wanting to learn more about the Legacy and Impreza as well as Subaru in general. I knew I wasn't likely going to buy a car that day. In the past, that has translated into terrible experiences, since some people only care about the sale. However, that was not the case with Patricio. He took the time to talk me through my options, take me on a test drive, and give me a price quote. He wasn't forceful and didn't make me feel uncomfortable, which has been the case before at other dealerships. I don't even care that this location is 30 mins away and that there are two closer ones. I'm going back for the excellent customer service and recommending anyone I know who's looking at Subaru to go here. More
Easy and informative experience buying my first car. I went in to the dealership to buy my first car. Kiki educated me on the process of purchasing a car in a simple and easy to understand way. When I to I went in to the dealership to buy my first car. Kiki educated me on the process of purchasing a car in a simple and easy to understand way. When I told her what I wanted she went out of her way to make it happen and even delivered the car to my front door the next day. Overall it was an educational and painless experience and Kiki did all she could to make it that way. More
Great and friendly I was looking for a new vehicle for a few weeks. Saw one there and stopped in fell in love with it. Kiki and I met up and talked about some things a I was looking for a new vehicle for a few weeks. Saw one there and stopped in fell in love with it. Kiki and I met up and talked about some things and We made a deal happen and I couldn't be happier about the service I got the friendliness. They offer great benefits with the vehicle I bought. This isn't her fault or anyone's but normal wear and tear my abs light came on and I took it and they got it fixed. Kiki helped me as far as she could joking around with her told to fill the truck didn't think she would but when I got in it to go home it was filled 👍🏻 More
Absolutely amazing service I went here unsure of wanting to get a wrx or not. Jarred was absolutely amazing to work with and I fell in love with the wrx that I purchased that d I went here unsure of wanting to get a wrx or not. Jarred was absolutely amazing to work with and I fell in love with the wrx that I purchased that day. No pressure what so ever and the service was fantastic. Car is in pristine condition. Almost like it just rolled off the showroom floor. I couldn't be happier with the experience and will going there from now on in the future. Thank you everyone that made my experience amazing. More