
Lithia Subaru of Oregon City
Oregon City, OR
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I was given white-glove treatment I felt totally catered to at Lithia Subaru. The purchase price and certified package had been negotiated with Val Brown through phone and email. Wh I felt totally catered to at Lithia Subaru. The purchase price and certified package had been negotiated with Val Brown through phone and email. When I arrived at the dealership, the car was ready for me to see. Salesperson, Alex WiswallI, kindly took me through the test drive and paperwork. Alex was polite, attentive, and so easy to discuss my questions and concerns with. He has gone beyond what I would ever expect taking time to check that the car is meeting my expectations. Ryan Vaughan, the general sales manager, Val Brown, and Alex Wiswall all gave me excellent, courteous customer service. More
Fast, Comprehensive, Friendly We had a great experience with Lithia. The reason we even walked in the door was a very prompt, enthusiastic, and courteous email exchange with Louise We had a great experience with Lithia. The reason we even walked in the door was a very prompt, enthusiastic, and courteous email exchange with Louise. The main reason for me picking a dealership for my first Subaru was price, however Lithia ran like a well oiled machine. They were super helpful, answered all my questions, and did everything with a smile. Everything felt genuine, and Andrew's demeanor was perfectly suited for us. All in all, a great experience, and will definitely go there for Sub #2. More
Excellent dealership i knew which car I wanted when I walked into the dealership, but it was a great experience. Everyone was very friendly and knowledgeable. Overall a i knew which car I wanted when I walked into the dealership, but it was a great experience. Everyone was very friendly and knowledgeable. Overall a great experience. More
Shiny New Subaru We were moving across the country and wanted to buy a Forester just like we had in 2014, but wanted the newest model. We contacted several dealerships We were moving across the country and wanted to buy a Forester just like we had in 2014, but wanted the newest model. We contacted several dealerships but only Lithia was able to find our exact model we wanted and the reserving and purchasing process was very simple. They even provided us with a loaner car while we were in limbo (we had no current vehicle as we moved from Brooklyn, NY)! We couldn't have asked for a better experience, and I believe we got the best and most honest price as well. Thanks so much to David M and Rick for the help! More
AWESOME!!! It was a great experience, been to many other dealers but this one stood out and the customer service is what will bring me back, I'm sure other custo It was a great experience, been to many other dealers but this one stood out and the customer service is what will bring me back, I'm sure other customers feel the same. They take care of their customers to make sure they feel comfortable with their purchase and everything. More
A very pleasant experience We found working with the staff at Lithia Subaru to be very pleasant. Devon was our salesperson and she worked hard to find us the right car and to ma We found working with the staff at Lithia Subaru to be very pleasant. Devon was our salesperson and she worked hard to find us the right car and to make all the pieces come together. Andrea, in the office, was also incredibly friendly and helped us all through the process. We also found a couple small items (we bought 2013 Legacy) that needed addressing after taking the car home. Devon was very quick to let us know they would take care of the items as soon as possible. We will wait to hear from them but expect the service to be as good as the rest of the experience. More
Excellent Sales person very knowledgeable about equipment in the car I wanted. Told me the difference in the different models of same kind of car. Answered al Sales person very knowledgeable about equipment in the car I wanted. Told me the difference in the different models of same kind of car. Answered all my questions to my satisfaction. Went through all of the options for me. When filling out paperwork he was very efficient and didn't take any longer then necessary. Finance person was prepared and explained all the paperwork as we were going through it. I was shown how to work all the equipment the car came with and sales person helped me set up blue-tooth which I have never had. This is the second Subaru I have purchased from Lithia Subaru of Oregon City and will go there again in the future. Also I would recommend this dealer to my friends and family. More
Seriously awesome. My first car buying experience was so horrible that I lost faith in the car buying experience. After working with these guys I have had my faith resto My first car buying experience was so horrible that I lost faith in the car buying experience. After working with these guys I have had my faith restored. Great people. We worked with Alex to get our new STI. He was amazing and I would recommend him to anyone. More
Fun, easy, friendly Kiki was awesome. She made the process fun, and made me feel like she was on my side. I've never enjoyed the process of buying a car as much as I did Kiki was awesome. She made the process fun, and made me feel like she was on my side. I've never enjoyed the process of buying a car as much as I did the go round, thanks to Kiki being so easy to work with. She had answers to all of my questions and was very efficient, but accurate. I never felt rushed. I'd recommend anyone to go to his dealership, and I'd recommend Kiki. More
Do yourself a favor To say that I dread the car buying experience would be an understatement. However, thanks to a very positive encounter at Lithia Subaru, that feeling To say that I dread the car buying experience would be an understatement. However, thanks to a very positive encounter at Lithia Subaru, that feeling has changed. Two salespeople in particular, Skyler and Kiki, made the difference, helping me find and purchase the right car for my needs. Both were personable and knowledgable, and most importantly for me, they were patient and understanding of my questions and concerns. While I can't speak for the business as a whole, that part of it which assisted me were top notch and first rate. My best decision of the day . . . stopping at Lithia Subaru first. More