
Lithia Subaru of Oregon City
Oregon City, OR
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Overall a good experience. Overall our car buying experience was a good one. Patricio Soler was great to deal with, being very patient with us and taking the time to explain my Overall our car buying experience was a good one. Patricio Soler was great to deal with, being very patient with us and taking the time to explain my many questions in a straight forward and pleasant manner. He was great in showing us through the catacombs of all of the alternatives of features. I never felt hurried or pressured. In fact my only criticism would be that the whole buying process seemed to take a long time (but could have also been my fault). I did not feel I was being subjected to the old "car buying game" of checking with this guy and then that guy and always coming back with a different answer. Simply, Patricio was great and our buying experience was such that I would again buy a car from Lithia. More
First car Did not expect the great service we had. Our first car was a great choice with the help of Melinda. Great selection for people who need help finding t Did not expect the great service we had. Our first car was a great choice with the help of Melinda. Great selection for people who need help finding the right car for them. More
Couldn't be Happier!! My wife and I were on our way to buy another car at another dealership. We decided to stop by Lithia Subaru of Oregon City to try out the 2016 Foreste My wife and I were on our way to buy another car at another dealership. We decided to stop by Lithia Subaru of Oregon City to try out the 2016 Forester. We didn't purchase anything, but we ended up leaving that afternoon with the new 2016 Outback on our minds. We returned the next day to talk specifics or price and options with Alex Wiswall, the sales representative working with us. Alex was very professional, accommodating, and worked closely with us to make sure we got everything we wanted/needed. Not once did Alex pressure or try to suggest something that contradicted what my wife or I had talked with him about. That afternoon, my wife and I drove away in our new 2016 Outback 3.6R that we purchased with the exceptional service and help of Alex and others at the dealership! We made the trip from Hillsboro to purchase our Subaru at Lithia Subaru of Oregon City , I'd recommend anyone else to do the same! Again, I can't say enough great things about the service we received from Alex! Ask for him when you visit the store! More
Wonderful people, Herculean effort I was referred to this dealership along with 2 others in the Portland area by my financial institution USAA. All 3 engaged me online and we had discus I was referred to this dealership along with 2 others in the Portland area by my financial institution USAA. All 3 engaged me online and we had discussions. When I finally came into the dealership, I met Devon Paton. She was wonderful and answered all of my questions. I left that day not buying a car as my first 2 choices were not available. I later decided online to buy my second choice color that was coming in later this month. I put a deposit on it via email. While waiting, I continued to explore their website. I found that my favorite combination was coming in next month. I wrote to Louise, the internet manager, and she said that I could switch out cars for the agreed upon price since all specifications were identical. I went right in the next day and I noticed that Devon was there and pointed out that I had worked with her in person. I wanted to work with Devon again. Devon was training a brand new employee. Her calm demeanor put the employee and myself at ease. I also liked Rick a lot in finances. More
Fantastic Service My wife and I came in to the dealership, uncertain of whether or not we were going to buy a car. Our experience with Devon made us feel very comfortab My wife and I came in to the dealership, uncertain of whether or not we were going to buy a car. Our experience with Devon made us feel very comfortable, and we were very pleased with the entire experience. Customer service is very important, and our experience couldn't have been better. Thank you for everything! We love our new car! More
Patient and thorough Visited a handful of Subaru dealers in Oregon, from Portland to Eugene, and this was where we felt the most comfortable, so we returned to take the ne Visited a handful of Subaru dealers in Oregon, from Portland to Eugene, and this was where we felt the most comfortable, so we returned to take the next step forward. I came in with negative equity on my car and they were happy to work with me to find a way to minimize that and get me into a great new car that met my needs. David "DK" Killion, Mark Turanski, and Val Brown were especially awesome with answering ALL my questions and explaining things as thoroughly as possible. Buying cars is a stressful experience but they did all they could to minimize it. And they let us have our sweet little pup with us the entire time and they were very kind to her. I did not feel overly pressured and they really helped guide me to find a car that met my criteria. The only cons were that there was some misinformation given to us that got clarified when we got into the Finance Dept. and there was a considerable wait to close the deal and sign the papers. This was late on a Saturday, which I'm sure is one of their busiest times. More
Best experience ever buying a car! Often I have had buyers remorse after buying a car or another large purchase. Usually it was because I felt pressure to make the deal that day. But, w Often I have had buyers remorse after buying a car or another large purchase. Usually it was because I felt pressure to make the deal that day. But, when we went to Lithia it was actually a very wonderful experience. We just moved to the area from across the country and I had read about their reviews. This is why we went there first. Melinda was our salesperson and she not only was most professional and knowledgeable about the cars we were interested in, but she was kind. Our personalities clicked right away and I felt like she wasn't trying to sit in front of me and convince me to buy this car, but instead she worked beside me so I would be happy in my decision. Not pushy at all. We decided to finance the car as well and that experience was very pleasant too. I couldn't be happier with the entire dealership and feel I will continue to do business with them. More
Great and personable salesman Matt and the team at Lithiandid a great job of making my first dealership buy a comfortable and good experience. He was very knowledgeable about the Matt and the team at Lithiandid a great job of making my first dealership buy a comfortable and good experience. He was very knowledgeable about the car I was looks at as well as numerous other vehicles. Two thumbs up to him and Geoff who was my financial guy. Thanks! More
Wonderful experience and service Went in with specific requests on a purchase for a vehicle. My husband and I are laid back and I hate pushy salesman soon we got a guy who was perfec Went in with specific requests on a purchase for a vehicle. My husband and I are laid back and I hate pushy salesman soon we got a guy who was perfect for our personality named Matt. Within a few hours we waked our driving a new vehicle and on cloud nine, that was on a Saturday. Monday while coming home from work my car was shaking really hard and just was very scared so I called Matt to explain and he asked what convenient for us which was hard as husband and I work completely opposite shifts AND leaving out of town on vacation. So Thursday we were leaving and on Wednesday we dropped off the car and Daniel made me a promise I would have it the next day to use on our cacation. So in 24 hours I went from having a scary new vehicle to enjoying our brand new car and our vacation. I am so very impressed and thankful at how quick easy and accommodating they were first our needs. A definite thumbs up and much love sent there way I will recommend anyone there in a heartbeat More
Great. Hassle free Lithia Subaru was a great buying experience. Lowest prices and Patricio our salesman was outstanding. Very efficient and streamlined, and no pressure Lithia Subaru was a great buying experience. Lowest prices and Patricio our salesman was outstanding. Very efficient and streamlined, and no pressure at all like some dealerships. More