Lithia Subaru of Oregon City

Forester I actually brought my FORD SUV in to the service dept because the OD wouldn't work and it was running at too high rpms then shifting really hard. Geo I actually brought my FORD SUV in to the service dept because the OD wouldn't work and it was running at too high rpms then shifting really hard. Geoff called and told me the extent of the repair and it was more then I wanted to spend (needed a new transmission) so he told me he could ask what they would give me for trade in value if I was interested on buying a new vehicle. Geoff suggested the Forester but told me to come back to the dealership and he would set me up with one of the sales people. Annie is the one to help us and she was fantastic! She asked what type of vehicle I was interested in and what features were important to me. She didn't try to talk me into something more expensive or with features I didn't need but she did point out what additional features were available. Annie suggested the Forester as it fit the description of what I wanted. She knew we had not planned on buying a new car that day and she was very understanding. The gentleman who explained the difference between buying and leasing and the finances of both was also very respectful of our situation and our stress. We decided to lease and they worked wonders to get our monthly payment to an amount that thrilled us and calmed our fears of high monthly payments. They gave us more trade in value than we had expected and that was awesome too! While we waited for all these things to be decided Annie just sat and visited with us, it really helped to just chat and not focus on the things we worried about! It made the time go by faster and I really appreciate her compassion, understanding and ability to relax us and treat us like friends. Burton was the finance person we worked with and like all the others he was amazing! I now have a 2015 Forester Limited and I love it!!! I have told lots of people about our great experience and will continue to do so. I will highly recommend this service center and dealership to anyone who needs service or is interested in buying a new car - any sometimes to anyone who will listen! Thank you for a great experience! Marlene Sisson More

Friendly & Dedicated Staff! Love my leased 2014 Impreza I was referred to Subaru of Oregon City by a co-worker who bought a pre-owned Impreza sedan a few months ago from Shaun O'Malley. She had a great expe I was referred to Subaru of Oregon City by a co-worker who bought a pre-owned Impreza sedan a few months ago from Shaun O'Malley. She had a great experience and promised I would get great service if I visited the dealership. I gave Shaun a call before going in and he wrote down all the specs I was looking for - year, mileage, and budget range plus what features I was hoping to get (moonroof, heated seats, etc). That same evening he text and emailed me all the vehicles that were available within those perimeters I had given him. I was really impressed that me text me after dealership hours the same afternoon I had called...talk about dedication! The next day I went in to see the pre-owned vehicles he had told me about. I ended up walking the lot with Khang Phuyong and test driving a 2011 Outback Sport. I liked it but wasn't sold due to the mileage and color of the vehicle. Shaun and Khang explained how leasing worked and really sparked my interest so we headed over to the new vehicle lot. I fell in love with the new 2014 Impreza hatchback and decided to look more into leasing as a viable option given my limited budget. They gave me a break down of the numbers and it turned out to be pretty affordable (a small down payment and $260/month payments). After thinking everything over that night, I decided to go back and sign the papers the next afternoon. Khang was great working with and the actual leasing process was extremely easy. The loan was through Subaru so I didn't have to prepare anything other than proof of insurance and drivers license. I was at the dealership maybe 3 hours total before I drove away with a brand new shiny car! I recommend this dealership 100% and the best part is, the great customer service continues after the purchase! Khang picked me up from my office the day after buying the new Suby and took me to the dealership so I could drive my old car home. Both him and Shaun have text me since checking in to see if I'm loving the new ride. I was able to text Khang when I couldn't figure out the Bluetooth feature and got a answer within the hour. I'll definitely be going back for service at this dealership..they have a lunch time shuttle!! They are super friendly, honest and dedicated. What more could you ask for? More

Andrew Roe Andrew was a great salesman. He didn't push me into buying a car that I didn't want or that he knew was a bad deal. He truly was a honest and upfront Andrew was a great salesman. He didn't push me into buying a car that I didn't want or that he knew was a bad deal. He truly was a honest and upfront guy. He let the car "sell itself". I would recommend Andrew to anybody that is going to buy a car at Lithia Subaru in Oregon City. Get this guy as your salesman! More

Lithia subaru oregon city I would have to say that in this dealership me and my brother had a fantastic time and got the car I really wanted thanks to Patricio and DK because t I would have to say that in this dealership me and my brother had a fantastic time and got the car I really wanted thanks to Patricio and DK because they treated me and my brother very well and helped us with anything we needed I would definitely recommend this dealership to friends and family and talk to Patricio and DK because they are awesome at what they do More

Great Experience! Awesome customer service! I am very pleased with the purchase I made through Lithia Subaru in Oregon City. They have excellent customer service and great response times! One I am very pleased with the purchase I made through Lithia Subaru in Oregon City. They have excellent customer service and great response times! One who stood out in particular was David "DK" Killion. He stepped above & beyond his duties to ensure our happiness! Great personality and very easy to communicate with. David set aside his own personal time to tend to my needs, he was there to answer any questions or concerns i had with exceptional response times. Pleasing his customers is obviously at the top of his list, and it shows. I couldn't be happier with my purchase and glad i was able to make a real connection with DK, something you don't always get when walking out of a dealership. I would refer anyone i know purchasing a new/used Subaru to check out Lithia in Oregon City first, you won't be let down! More

Car purchase experience Went to Lithia to check out a 2012 Subaru Outback I had seen listed on their website. Looked through the lots and spotted it then went into the deale Went to Lithia to check out a 2012 Subaru Outback I had seen listed on their website. Looked through the lots and spotted it then went into the dealership. Everyone seemed busy but a few who did not approach me. I then checked out a new Outback displayed on the floor, still no one approached. I went to the front and just stood around (maybe looking lost) when Chris appeared and asked if I was being helped. I told him I wasn't and told him why I was there. He immediately took me to the Subaru I had asked about and I took it out with him for a test drive. After returning, he also took me through the lot to show me some of the 2014 Outbacks I inquired about. He seemed knowledgeable about the various features on the different models and answered all my questions and concerns. He also pointed out other things about the various cars to help me make a decision. We went back inside and I decided to purchase the 2012 Outback Limited. He told me about the special lowered price and all the features. After going through all costs and options for paying, the deal was made and I was then led to Rick in finance to do the paper work. I had negotiated a better price on getting the pre owned certification to extend the warranty so I did. I was also offered a couple of other deals for lifetime oil changes and a certified wrap, but I declined. Both Chis and Rick were very nice, not at all pushy and they were a pleasure to work with. I had a very good overall experience at Lithia and would definitely recommend them. More

Third times the charm It took us three times to finally meet DK who made our experience what we expected all along. Great customer service and delivery of what was promised It took us three times to finally meet DK who made our experience what we expected all along. Great customer service and delivery of what was promised on time. Others should learn from DK on how customers should be treated. He gets an A+ on customer service in my book he took an ugly situation and made it right. Thanks to DK for saving the day! More

My wonderful experience with Warren Marks! I had been searching for a Subaru Baja and found a couple at Lithia Subaru in Oregon City, Oregon and was going to try and do an even trade with my 2 I had been searching for a Subaru Baja and found a couple at Lithia Subaru in Oregon City, Oregon and was going to try and do an even trade with my 2009 Subaru Forester. The 1st person I spoke to last week was Warren Marks. From the get go he was friendly and professional, which is a hard to find combination. He kept posted on the availability as I had to work all weekend long and live quite a distance away. He offered to call me if it sold to save me a trip... I am very grateful and appreciative of all his hard work and effort even though I did not end trading my Forester for the Baja. Regardless of the distance I would do business with him again and will reccommend him to my friends and family! Sincerely, Sandy Burke More

Great Experience I have purchased several cars in the past and this was by far the easiest process I have every been through. I set up almost the entire deal on line I have purchased several cars in the past and this was by far the easiest process I have every been through. I set up almost the entire deal on line and on the phone. Patricio got back to me quickly and was up front and honest. I never felt pressured and was really able to complete the deal on my time. Richard was the Sales Manager for my deal and again, he was great. I never felt pressured into buying a product I was not interested in. Very upfront and I feel like I got a very fair deal. More

Subaru Drivetain Had my Subaru in for repair of a problem with the driver train that was causing a huge amount of noise in the cabin. Boy did they do a good job quickl Had my Subaru in for repair of a problem with the driver train that was causing a huge amount of noise in the cabin. Boy did they do a good job quickly and for a great price More