
Lithia Subaru of Oregon City
Oregon City, OR
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The buying experience exceeded my expectation. It was stress free, Everything was smooth, from picking the package, to explaining the feature ic the car, telling me my saving amount ( as a Costco It was stress free, Everything was smooth, from picking the package, to explaining the feature ic the car, telling me my saving amount ( as a Costco member), giving me a sheet with all that it cost. James checked in with me, when the car was ordered, gave me an estimated date of delivery, checked in with me if I had questions while waiting for the car, introduced me to other team members, set me up for a class, showed me the important features about my car, programmed my phone, programmed safety features, answered all my questions! Amazing experience. Trish James associate was also amazing, also answering my questions, typed papers. James introduced me to several other associates, repair, Custumer service and manager to sign papers. Signing papers was smooth, ready printed, correct, scanned and emailed to me by the end of the day. My experience was amazing, especially I did not have to negotiate, do a trade in. All my needs were met, including offered water or to sit comfortably while waiting for paperwork. James always responds to my questions, immediately . I have never had such a seamless, stress free experience in buying a car! I recommend James and Trish to everyone that wants to buy a Subaru! I still can’t believe how easy was to buy my car, this time around. To date, Subaru ( Lithia) beat and was beyond my experience, expectation, and satisfaction when I bought my car last time at Toyota. Thank you James, Trisha, and thank you in advance to all the team members James introduced me too for future relationships ( service/Customer service/other members). Thank you James and Trish for the amazing experience! Monica More
My last service was great. They replaced my windshield wipers and scraped the window with a razor blade to remone the pitch spots. Also performed oil change and inspection. The They replaced my windshield wipers and scraped the window with a razor blade to remone the pitch spots. Also performed oil change and inspection. The entire service was done in less than an hour. More
I am so grateful for the service I received! Nolan was so professional and really went above and beyond. The appointment was on time, the work was done very well and quickly. It feels awesome to Nolan was so professional and really went above and beyond. The appointment was on time, the work was done very well and quickly. It feels awesome to receive great customer service. More
Have been using them for service work for the last 12 years and have never had a problem. years and have never had a problem. More