Lithia Subaru of Oregon City

The personnel are very helpful and nice people but it is hard and confusing to get into for service. hard and confusing to get into for service. More

First visit I waited 3 hrs for an oil change because they didn’t have the correct filter, which I called in advance to make sure they had!!! Second visit they changed oil but were unable to reset electro didn’t have the correct filter, which I called in advance to make sure they had!!! Second visit they changed oil but were unable to reset electronics so that Mini knows I had the oil changed. Guess I’ll drive the 50+ miles next time for better service. Do have a nice waiting room! More

Easy to schedule. Prompt and reliable service. I was provided with an explanation of the service provided and given recommendations for future needs. provided with an explanation of the service provided and given recommendations for future needs. More

I am always pleased with the level of service at your business. Everything gets checked out thoroughly, I get a simple explanation of what maintenance is coming up. And I’m usually in and out within an h business. Everything gets checked out thoroughly, I get a simple explanation of what maintenance is coming up. And I’m usually in and out within an hour. More

Very receptive and pleasant to deal with. Thanks for making it so convenient and easy for me making it so convenient and easy for me More

Very friendly, professional and polite. I like that they have signs indicating their staff is fully vaccinated. Makes me feel safer. have signs indicating their staff is fully vaccinated. Makes me feel safer. More

You do a complete job and if I mention something you fix it or tell me it’s okay it or tell me it’s okay More

Service department is very efficient and always keeps me i formed of needed service. Their waiting room is so clean and I love the dri js and snacks provided. i formed of needed service. Their waiting room is so clean and I love the dri js and snacks provided. More

Smooth process for the entire process. There was great communication all while navigating around a snow storm and delays in delivery. communication all while navigating around a snow storm and delays in delivery. More

The service personnel are always friendly and experienced. If there is a problem with the car they always explain it to me in words I can understand. I feel Lithia is always looking after me an experienced. If there is a problem with the car they always explain it to me in words I can understand. I feel Lithia is always looking after me and my car. More