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Lithia Subaru of Oregon City

Oregon City, OR

4.7
2,772 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,772 reviews

February 02, 2022

Quick and friendly service department. Always easy to talk to and they answer every question. I know my Subie is in great and capable hands More

by SKI WGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, we are thrilled to know you always believe your Subaru is in great hand here at Lithia Subaru of Oregon City. Thank you for this great review.

February 02, 2022

Incompetent at diagnostics and poor communication. I will not put my trust in this dealership again. More

by RANNKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Fay
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Rannkb, I regret to learn you feel this way following our team’s recent diagnostics test on your vehicle. Should you wish, I would appreciate the opportunity to learn more about your experience and work towards earning back your confidence. Please reach out to me at the number below. Thank you, Christopher Aldworth Service Manager 503-656-0612

February 02, 2022

30K service done in an hour while I took a walk along the Clackamas River More

by CARS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for bringing your vehicle to Lithia Subaru of Oregon City. We are pleased to know you were able to enjoy your walk while we serviced your Subaru!

February 02, 2022

Every one I have been friendly, helpful, honest. Service on my new forester has always been really quick. It has been a pleasure. Thank your entire team for me. More

by FOREMANBEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Andrea Cook, Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine, Shannon Hughes
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for bringing your Forester to our team here at Lithia Subaru of Oregon City! We are happy to know you are always pleased with the level of service provided by our team. Until next time, drive safe.

February 02, 2022

Everyone was amazing. Quick. And was really good about communicating with me through the process. Danielle was amazing! More

by Lorenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Cory Fay, Geoff Eades, Lea Jewell, Julia Grebe, Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine, Nick Bocarius, Shannon Hughes
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Lorenzo, thank you for the positive review! Our team is happy to provide you with quick, communicative and friendly service. We look forward to your next service appointment.

February 02, 2022

I brought my car in two different times to get an issue fixed that is under warranty, and it’s still not fixed. It’s been over 2 months and the service department moves slow to communicate and get appointm More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Jackie, I’m sorry the issues you are experience with your vehicle have not been resolved and I certainly understand the frustrations you have shared here. I can assure you our team is working diligently to fit each of our customers in for their vehicles necessary maintenance. Should you wish, please give me a call at the number below and I would be happy to speak with you further. Christopher Aldworth Service Manager 503-656-0612

February 02, 2022

Subaru has really bumped up their game and I have excellent customer service. I went for an oil change and they couldn’t of been nicer and more accommodating thank you so much Subaru More

by Ann Ashland Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Ann, thank you for taking the time to share these thoughts. Our team is happy to have provided you with a friendly and accommodating visit. We hope to have you back for your next oil change!

February 02, 2022

The service I get is great but the communication methods to contact the dealer are horrible. I dont know where to leave a message and I don't get called back for service appointments. Once my car is there More

by JENSYMYERS
Recommend Dealer
Yes
Employees Worked With
I don't recall
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this honest feedback. While we are pleased to know the level of service our team provides in-person has always been wonderful, I'm sorry to see you have had difficulties reaching us via phone. I assure you this feedback will be shared with our service team and hope you will consider returning to Lithia Subaru of Oregon City for future maintenance.

February 02, 2022

They’re very professional and provide excellent customer service. Their staff is courteous and friendly. What more could you ask for? More

by BOB@SKYSONGSTUDIOS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Bob, thank you for taking the time to review our team. I'm pleased to see you have always received professional, courteous and friendly care. Our team looks forward to your next service visit!

February 02, 2022

FriendlyProfessional HonestCourteous Friendly Professional Honest Courteous Clean Nice Accommodating Convenient Local Affordable Helpful Comfortable Dependable Caring More

by BLACK141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Shannon Hughes
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for these kind descriptive words! We couldn't be happier to know you feel this way following your experience with our team. If there is anything we can help with in the future, please don't hesitate to reach out!

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