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Lithia Subaru of Oregon City

Oregon City, OR

4.7
2,772 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,772 reviews

February 02, 2022

Just completely slow as xxxx as always. I only come for the free oil change. I get all my work done at Gresham Subaru. More

by SAMGRAYSON111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Sam, I would like to apologize for the wait time you have experienced during your oil service visits. I can assure you it is never our intention for this to be our customers experience and would like to thank you for the patience you have shown us. In the future, I hope we can earn your full confidence. If there is anything further I can do to address your concerns please feel free to reach out to me at 503-656-0612 Christopher Aldworth Service Manager

February 02, 2022

Excellent dealership! They have always met my needs with kindness and patience and are always professional. More

by KIM.TILANDER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Dean Hassel
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Kim, thank you for choosing Lithia Subaru of Oregon City! We are happy to meet you needs with kindness, patience and professionalism. Until next time, enjoy your new Subaru.

February 02, 2022

Our service provider was very knowledgeable regarding the Forester limited and assisted us in building the car we will be happy with. She was friendly and courteous making us feel very welcome It was a ple More

by LAKER1FAN97013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Howard
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for coming to Lithia Subaru of Oregon City to purchase your new Subaru Forester! Trish is happy to have provided you with an informative and patient experience, and we look forward to hearing about the adventures you take!

February 02, 2022

Good customer service but time consuming! Same problem with the car has been performed since years. It’s still keeping me visiting this Lithia Subaru….. More

by WILLYGERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (Service Advisor)
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Willy, while I'm sorry to know of the issues you have experienced with you Subaru, I would like to thank you for taking the time to share this positive review of our team. If you have any questions you believe our team can address please don't hesitate to reach out.

February 02, 2022

Considerate, attentive, overall excellent customer service. Consisent, reliably high quality work. Some maintenance procedures are expensive, but I suppose that's to be expected. More

by CI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hubble
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for sharing this great review! Our team is happy to provide attentive, reliable and quality service during each of your visits. We look forward to your next service!

February 02, 2022

The people are generally nice but there is always confusion about what you sign up for when you make the appointment online. Said I want three year service and get there and I am told well that’s exp More

by CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the initial person helping me
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Cam, I'm sorry to learn of the confusion that has surrounded your appointments. I want to ensure you this feedback will be shared with our team and hope you will consider returning for any future maintenance needs.

February 02, 2022

I found that the service personnel were each very knowledgeable, professional, and pleasant to work with More

by SCHNACKBOB1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Peragine
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for sharing these kind thoughts about our service team! We hope to have the opportunity to prove you with this same great level of care in the future.

February 02, 2022

nice people, efficient service, prices sensible, explanations good always enjoy my visits location is within reach More

by TMICHELS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Thank you for bringing your Subaru to Lithia Subaru of Oregon City for service. It was our pleasure to have provided you with a nice and efficient visit.

February 02, 2022

Fast and thorough service. Staff reviewed services that were needed and coming up. Friendly staff. Quick service. Thoughtful and properly spaced waiting area. More

by LILLIE_JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hi Lillie, it was our pleasure to have provided you with a fast, thorough, and friendly experience. We would like to thank you for visiting our service department and our team hopes to have you back again soon.

February 02, 2022

Every time I bring my car which happens to be a Toyota 4Runner I am treated so well. The dealership is conveniently located to my job so it makes it easy. I actually bought my daughter a Subaru because I More

by YUKON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Feb 04, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for bringing both your Toyota and you daughters Subaru in for service! Both our sales and service teams truly appreciate your business and we couldn't be more grateful for the excellent review you have shared here. Have a great weekend!

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