Lithia Toyota of Abilene

Easy Peasey Deal Mark Harris did exactly as we requested. Probably one of the easiest buying experiences we have ever had. Mark called me, I asked about a RAV4 in in Mark Harris did exactly as we requested. Probably one of the easiest buying experiences we have ever had. Mark called me, I asked about a RAV4 in inventory. He called me back and said it was available. I explained our situation and he did the rest. A couple of hours later, I call the spouse, ask if that is the car she really wants, she said sure, so I set an appointment for 5:30 and everything was ready when we got to the dealership. Mark went over the upgrades from her existing 2016 RAV4 to the new one, a Limited, and then we went to finance where Mike took over and about 30 minutes later we were on the road in her new car. Terrific! Was the third vehicle purchased from this dealership. Extremely happy customers! More

A new Tundra? Really? Again? Well, four days after buying the RAV4, just had to have a new 2018 Tundra, this one black and awesome looking. Called thinking now way without over d Well, four days after buying the RAV4, just had to have a new 2018 Tundra, this one black and awesome looking. Called thinking now way without over doing what I wanted to pay, but Mark Harris came through and the deal was done that same day. Vehicle number 4 from Lithia Toyota. I just wish they would quit getting new Tundra's in!!! I see, I want!!! My trade was a 2016 Limited! My oh my.............. More

Exceptional Service by Ken Terry. We had loss of a vehicle due to accident in DFW area recently. We have been Lithia customers since 2013. We purchased a used vehicle from Lithia sele We had loss of a vehicle due to accident in DFW area recently. We have been Lithia customers since 2013. We purchased a used vehicle from Lithia selected by Jim Buckner. He assigned Sales Consultant, Ken Terry to take care of us. Mr. Terry is not only professional, but diligent an could without doubt teach classes on customer service. He has given attention to every need and provided answers to every question. He introduced us to Michael Mizikar, Finance Manager who assisted us with purchase of additional coverage. Ken is what I would describe as "golden". His value to a service business like Lithia cannot be overestimated. Thanks Ken and thank you Jim. We are happy with our new car and especially the kindness of Lithia people. Sincerely, Lucius & Patti Phillips Abilene, Texas More

Great experience Ken Terry was great to work with. No high pressure. Just helped to find the right car for me. Always followed up whenever he said he would find some i Ken Terry was great to work with. No high pressure. Just helped to find the right car for me. Always followed up whenever he said he would find some information for. A very pleasant experience! More

Second GREAT experience at Lithia Toyota of Abilene Once again I had a great experience at Lithia Toyota of Abilene. Especially thanks to my sales person Mark Harris and Andrew Elliot from the financing Once again I had a great experience at Lithia Toyota of Abilene. Especially thanks to my sales person Mark Harris and Andrew Elliot from the financing department. I was able to come in to the dealership and trade in my previous Tundra and upgrade to a new 2018 Tundra with all the options I truly desired. The experience was once again extremely enjoyable and honestly feel like family when in the dealership. I never once felt pressured to do anything and the staff was extremely honest and up front with prices, options and honest recommendations that don't always benefit the biggest sale but help the customer out the most. Overall great experience and I will continue to visit for any servicing and future purchases. More

Thanks Lithia Toyota Everyone was friendly and helpful. They went the extra mile to help me get into the right car for the right price. I’m especially grateful to my sales Everyone was friendly and helpful. They went the extra mile to help me get into the right car for the right price. I’m especially grateful to my sales consultant, Trooper Merworth. More

It was great Overall service was great. Mr. Parks worked great with our budget to get us to a price that we wanted. Then gave us good suggestions that we could get Overall service was great. Mr. Parks worked great with our budget to get us to a price that we wanted. Then gave us good suggestions that we could get a newer model for a little bit more. All the cars have great features and all the staff was wonderful. More

Excellent experience We were treated respectfully, everything was explained to us very well. Showed us everything to know about the vehicle, and we were given excellent We were treated respectfully, everything was explained to us very well. Showed us everything to know about the vehicle, and we were given excellent deal on our vehicle. Would recommend this dealership. More

Excellent Service Kevin gave me a call based off of an online inquiry. He and Aaron worked to get me in exactly what I wanted the same day I came in. Easy and informati Kevin gave me a call based off of an online inquiry. He and Aaron worked to get me in exactly what I wanted the same day I came in. Easy and informative. More

Freestyle friday Jimmy Young an Greg Parks were a great help in the whole car buying process . In many cases I heard car buying was supposed to be a big long process b Jimmy Young an Greg Parks were a great help in the whole car buying process . In many cases I heard car buying was supposed to be a big long process but jimmy and greg made it way more convenient and time friendly. Their commitment to helping was unparalleled they were patient and very informative. I would definitely recommend Toyota of Abilene to my fellow airmen who are looking into car buying Jimmy and Greg are the go to guys. More