Lithia Toyota of Abilene

Consistently terrific We have been purchasing vehicles from Lithia Toyota of Abilene for about a decade. Every experience with the sales department, the finance department We have been purchasing vehicles from Lithia Toyota of Abilene for about a decade. Every experience with the sales department, the finance department, and the service department has validated our choice of dealership. We drive a lot of miles for our business and in our personal life, and we recognize our need for reliable vehicles. We are very happy with our Toyotas, and we are very happy with our relationship with the personnel at Lithia Toyota of Abilene. More

Awesome Customer Service!!! Sales Manager Stephen Cisneros was ever present and available anytime I needed him, he worked hard to get me exactly what I wanted and thanks to him a Sales Manager Stephen Cisneros was ever present and available anytime I needed him, he worked hard to get me exactly what I wanted and thanks to him and Lithia Toyota I'm a very happy girl! More

No pressure process I started with an internet inquiry about a used vehicle through TrueCar. Phillip Underwood responded with the information I was seeking. The dealershi I started with an internet inquiry about a used vehicle through TrueCar. Phillip Underwood responded with the information I was seeking. The dealership is about 90 miles away from where I live but I told him I would be able to see the vehicle when I was in Abilene for a business trip in a few days. He showed it to me and I did a test drive. I wasn't thrilled about the color or the price for a used vehicle. He called me the next day and told me he could put me in a 2017 version for just a couple thousand more - and I could get the color I wanted. I went and looked at the 2017 models. After thinking about it I decided I didn't want to spend that much money. I told him I would be fine with the model with fewer options which cost less. He found exactly what I was looking for and agreed to a reasonable price for the new car and a reasonable price for my trade in - even though they were going to lose money on the deal (I wondered if he was smiling when he said that - isn't that phrase in the sales training manual???). Overall a very low/no pressure experience and I got the vehicle I wanted. They even arranged to have it delivered to me and the driver took my trade in back to Abilene. I didn't have to make another 180 mile round trip. Thanks, Phillip. More

Purchased a Toyota Tundra Our salesman, Mark Harris was outstanding!! He was incredibly helpful, knowledgeable, patient, and kind! Thank you Mark!! Craig Beverly was also kind Our salesman, Mark Harris was outstanding!! He was incredibly helpful, knowledgeable, patient, and kind! Thank you Mark!! Craig Beverly was also kind and very helpful! We appreciate you Craig! Mike Mizikar was also great, helpful, and kind. These guys even worked late so that we could drive home in our Tundra! More

Great experience I must say this was our (me and my husband) best car shopping experience ever. Ruben and Sam made a very good team. Very accomodating,nice, warm and i I must say this was our (me and my husband) best car shopping experience ever. Ruben and Sam made a very good team. Very accomodating,nice, warm and informative. Would definitely recommend them to our friends and collegues. More

Thank-you Gavan Bass ! Yesterday we picked up our 2011 Toyota 4-Runner. We began our buying process with a very courteous & honest gentleman who went above & beyond to help Yesterday we picked up our 2011 Toyota 4-Runner. We began our buying process with a very courteous & honest gentleman who went above & beyond to help make sure we found the right vehicle for our family. Gavan accompanied us on our test drive & was able to answer all our questions or get the answers from Aaron! Thank- you Aaron C. We truly appreciate all the time and work put into making our car buying experience here in Abilene a Great one! More

Great Experience Most car salesmen I've dealt with have been rude and pushy. Phil's is the polar opposite of that. His demeanor is excellent. He is very patient, thoro Most car salesmen I've dealt with have been rude and pushy. Phil's is the polar opposite of that. His demeanor is excellent. He is very patient, thorough, and friendly. He definitely made my car buying experience hassle-free and stress free. More

Awesome!!!! Thanks Mark!!!! Didn't take long!!!! After a long trip it was nice to have everything ready. Smooth and painless. Mark Harris had us taken care of. Everyone seemed re Didn't take long!!!! After a long trip it was nice to have everything ready. Smooth and painless. Mark Harris had us taken care of. Everyone seemed really sweet and eager to help. More

Excellent Sam was great! Very knowledgeable about inventory. Very easy to work with. Friendly and outgoing! Always hated going to a dealership, due to being pre Sam was great! Very knowledgeable about inventory. Very easy to work with. Friendly and outgoing! Always hated going to a dealership, due to being pressured and hassled, but with Sam that was definitely not the case! Made for a great car buying experience! Will be back! More