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Lithia Toyota of Abilene
Abilene, TX
1,577 Reviews
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February 11, 2017
Easy and Smooth Had a very pleasant and smooth purchase. Stephen was very positive, encouraging, and sure his efforts would follow through. I want to thank Stephen fo Had a very pleasant and smooth purchase. Stephen was very positive, encouraging, and sure his efforts would follow through. I want to thank Stephen for his hard work and relentless efforts to not only just make a sale, but by making me a loyal customer. More
by Acesquvi
Employees Worked With
Stephen Cisneros
February 10, 2017
Great Experience I bought my first car from Lithia Toyota of Abilene . Drove all the way from Lubbock ,do to price difference. All the personnel there where friendly a I bought my first car from Lithia Toyota of Abilene . Drove all the way from Lubbock ,do to price difference. All the personnel there where friendly and polite. They answerd all my questions and were not pushy to sell a car. They wanted my experience of buying a car to be good. It was great. I highly recommended this dealership. Thank you again Phillipfor helping me get my car. More
by Sanken11
Employees Worked With
Philip Underwood
February 09, 2017
Could have been a worthwhile experience. I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from dealer. We started dealing with Mr. Rodriguez which was a good experience but then it seemed as if he was not the one to have the last say. We then dealt with Mr. Beverly and tried to come to an agreement on the used car deal but to no avail. I brought a friend along as she was well versed with car purchases and sales manager was just rude and uncooperative once she was in the picture. After hours of bargaining on the used car, we finally gave up and just went with the purchase of the new car since they refused to sell the used car which had prior damage and was willing to purchasing it at a lower price due to damages but it wasn't going to happen as they still wanted to get a fair value for that vehicle with damages. Towards the end, we all sat down with Mr. Pyeatt and was very nice at first but things started going downhill once my friend tried to help us as they were trying to sell us a warranty and who knows what else that was really unnecessary and they did not really appreciate that. I don't come to a dealership to be taken advantage off just so you know and never will because I would like to know all my avenues and rights as a customer and if that involves bringing a friend that knows more about car buying, well guess what; it will happen either you like it or not and as far as I am concerned, I will not be buying another car from you again if that is the experience you offer. I am the one taking and paying for the loan and not you Mr. Pyeatt so you trying to add extra things that I am not willing to pay for, should not be any of your concerns after you have already explained the reason to add this feature on. If I'm not interested, that is my right as a customer and not yours. Next time you should be more respectful of someone's decision instead of pushing it on the customer. Hope that things would change and get better or not sure if they were all having a bad day. Thanks More
by ace5735
Employees Worked With
Kenan Pyeatt, Craig Beverley, Raul Rodriguez
February 07, 2017
Quick and Easy!! Came into the dealership to see what it would take to get into a new Tacoma. David Brigham was a huge help in getting the deal done. Even brought in Came into the dealership to see what it would take to get into a new Tacoma. David Brigham was a huge help in getting the deal done. Even brought in my friend Andrew Elliot to help with the details. This makes the third vehicle my wife and I have purchased here!! We have no reason to shop anywhere else!! More
by Mfriske
Employees Worked With
Andrew Elliot, David Brigham
February 03, 2017
New 2017 Toyota Tundra I Recently purchased a 2017 Toyota Tundra from Lithia Toyota of Abilene. Gavan Bass, the sales associate, of Lithia Toyota gave us a great deal and wa I Recently purchased a 2017 Toyota Tundra from Lithia Toyota of Abilene. Gavan Bass, the sales associate, of Lithia Toyota gave us a great deal and was very professional. He made sure our purchase experience was easy and quick! We also felt a personal connection with the company and Gavan Bass. We discussed football, family, and he gave us his personal number to reach him if we had any questions. I'll be doing my business with him for now on. I am officially a Toyota Fan! If anyone is looking for a Toyota -------> This guy, Gavan Bass, is your man! I absolutely LOVE my Tundra! More
by Anna Guevara
Employees Worked With
Gavan Bass
February 02, 2017
Amazing experience! I can't say enough to describe how wonderful my experience at Lithea Toyota was! Philip Underwood made my first car buying experience effortless. He w I can't say enough to describe how wonderful my experience at Lithea Toyota was! Philip Underwood made my first car buying experience effortless. He was extremely attentive, helpful and true to his word. I will be referring friends and family to Lithea Toyota and will be back for my next car buying experience! Thank you Philip and Lithea Toyota. More
by AS
Employees Worked With
Philip Underwood
January 28, 2017
My experience at Lithia Toyota was amazing! Overall, my experience at Lithia Toyota was great. My salesman Mark Harris was very helpful and straight forward throughout the process. I enjoyed wor Overall, my experience at Lithia Toyota was great. My salesman Mark Harris was very helpful and straight forward throughout the process. I enjoyed working with him and will for sure request him for my next vehicle purchase. I'm very thankful for this experience while purchasing my first car. I would recommend everyone I know to visit Lithia Toyota when looking for a vehicle to purchase. Thank you again to all of those that helped me during this process. More
by bncummings
Employees Worked With
Mark Harris
January 27, 2017
Good Internet Buying Experience Samuel Sloane was extremely helpful in my purchase of a used Toyota Camry Hybrid that I found at this dealership during an Internet search for a repla Samuel Sloane was extremely helpful in my purchase of a used Toyota Camry Hybrid that I found at this dealership during an Internet search for a replacement for my wrecked and totaled car. Sam communicated very well by text, phone, and email. He recorded and sent me a personal video of the car I was considering while describing its condition and features. He negotiated respectfully and successfully. After we agreed on a price, Sam let me post a deposit to hold the car until I could get my insurance settlement for full payment. Sam also got the car delivered to me in Oklahoma City. Mike made sure the paperwork was correct. The car arrived yesterday and is substantially as Sam described it. I'm very pleased with both my purchase and my purchasing experience. I highly recommend Samuel Sloane, Michael Mizikar, and Lithia Toyota of Abilene to anyone shopping for a car or truck. More
by Gherkin
Employees Worked With
Samuel Sloane, Samuel Sloane
January 27, 2017
Like a friend At a time when everything in my life was going wrong including totalling my car I said a prayer, "please God let one good thing happen." The very next At a time when everything in my life was going wrong including totalling my car I said a prayer, "please God let one good thing happen." The very next day it happened. When I spoke to mark Harris at Lithia Toyota. Earlier that day I spoke to a different sales rep. & When he heard that I could only afford a 2006 or 2007 Highlander & there weren't any on the lot, he made me feel I was beneath his time. He kinda blue me off with "I'll keep a lookout for one." Later when I called a different location & spoke to mark I explained my problem to him & said I was worried about my credit. Less them an hour later he called and asked if he could pick me up to fill out paperwork. He got me a great deal on a 2013 Highlander and approval for a loan I could afford. Not once did he get me like a usual car salesman. He talked to me like a friend who really cares about my problem. He was the answer to my prayer and I want to thank him from the bottom of my heart!! I would also like to thank Andrew in financing for making the paperwork chore an absolute joy!! Thank you - Vivian hearne More
by Susan Wagner
Employees Worked With
Mark Harris
January 19, 2017
About Mark Harris and my purchase of a 2017 Tundra Have had an on-going positive working relationship with Mark Harris; he has been trying hard to accommodate my vehicle preferences for several months Have had an on-going positive working relationship with Mark Harris; he has been trying hard to accommodate my vehicle preferences for several months and just the other day, did match me with the right Tundra. He is easy to talk to, talks straight, and is careful to not try the "hard sell." Moreover, he goes out of his way to make the entire process as painless as possible. I hope he is still at Lithia when I have to do another upgrade! More
by Larry Coats
Employees Worked With
Mark Harris
