Lithia Toyota of Billings

Great help when we traveled through Billings. It was late and Clinton and Shawn were there and gave us information about other MT dealerships with services for our new Prius that requires mainten It was late and Clinton and Shawn were there and gave us information about other MT dealerships with services for our new Prius that requires maintenance. They had no openings for 4 days. Thank you both for easing our minds and helping us. More

Lithia Toyota of Billings is our closest dealership for Toyotas. I am looking for a front wheel drive small SUV to regularly tow across country behind my RV. I am especially interested in the Corolla Cross Toyotas. I am looking for a front wheel drive small SUV to regularly tow across country behind my RV. I am especially interested in the Corolla Cross. I saw only AWDs on this dealer's website, so I called Sales and was connected with a female, possibly Larissa. When I explained that I was looking for a FWD and not an AWD, she basically said that we can't buy those in Montana due to the weather - but that I could go to California to get one. That's it! No discussion or other options. Just (and I'm paraphrasing) "you're stupid; and you can just forget that idea!". For years, I drove rear wheel drives as well as a FWD Celica ST up and down the mountains in Pennsylvania (in more snow than I've encountered here in southcentral MT). But, in the case of Lithia (or at least this "sales" rep), the customer is wrong! And, oh by the way, there is one listed at Rock Springs Toyota in Wyoming (albeit southern WY). I guess the weather is better there. More

TJ was incredibly helpful and wonderful to work with, a great communicator and we’re grateful for his help! great communicator and we’re grateful for his help! More

Everyone was amazing and very helpful in this process. TJ did a great job of communicating with me and being transparent about pricing and details with the vehicle! TJ did a great job of communicating with me and being transparent about pricing and details with the vehicle! More

You know something is meant for you when the process is smooth. Butter sums up my experience with TJ at Lithia Toyota in Billings. I couldn't have asked for a better experience. smooth. Butter sums up my experience with TJ at Lithia Toyota in Billings. I couldn't have asked for a better experience. More

I had the pleasure of working with Shane in purchasing my Toyota Tundra. He went out of his way, and above and beyond to listen to what I wanted, and bent over backward to earn my business. This experience Toyota Tundra. He went out of his way, and above and beyond to listen to what I wanted, and bent over backward to earn my business. This experience at Lithia has been my best car buying experience ever. Thank you Shane!!! More

Amazing car buying experience! Taylor Bromgard from the sales team is fantastic. From start to finish everything was beyond expectation. Highly recommended! Taylor Bromgard from the sales team is fantastic. From start to finish everything was beyond expectation. Highly recommended! More

I called multiple times over the span of two months to the finance department to get a refund on warranties for a vehicle we sold. No response. We finally got a hold of someone and now they will only give the finance department to get a refund on warranties for a vehicle we sold. No response. We finally got a hold of someone and now they will only give us a refund on the warranty going back 1 month even though we started called them two months ago. This is ridiculous. Stay away from this dealership, this is horrible customer service and we should get a full refund More