Lithia Toyota of Billings

We gave this dealership the highest reviews possible because of the truly exemplary customer service that we received. We were in a situation where we were losing money on our current vehicle and they w because of the truly exemplary customer service that we received. We were in a situation where we were losing money on our current vehicle and they worked to ensure that they could get us into the brand new truck of our dreams, even with the difficult scenario that we presented them with. My husband and I simply can't say enough about how impressed we were with the salesman that we worked with and the willingness of the dealership to work with our financial needs and not try and pressure us into a purchase that we would not have been comfortable with. We came to the dealership on a recommendation and will most certainly be passing our recommendation on to all others that are looking to purchase a new vehicle at a truly fair price. More

Courteous, well informed, polite people that showed me other options other than what I specifically had in mind. It turned me from a maybe purchase to driving off the lot with a new car. I bought a well o other options other than what I specifically had in mind. It turned me from a maybe purchase to driving off the lot with a new car. I bought a well outfitted Prius 4 and love to drive it and enjoy all of the options. This is the first car I have ever bought that exceeds the mpg on the sticker. More

Ryen was very easy to work with. The only problem I had was waiting for a specific Tacoma to reach the dealership, which was beyond Ryen's control. I am not a big fan of dealing with car salespeople but R was waiting for a specific Tacoma to reach the dealership, which was beyond Ryen's control. I am not a big fan of dealing with car salespeople but Ryen was great. More

I went to the Toyota dealership to look at the pickups as I was interested, I found one and Aldo helped me, paperwork did not take hours as I traded in the car I had and drove out with a 2013 Tacoma! I have I was interested, I found one and Aldo helped me, paperwork did not take hours as I traded in the car I had and drove out with a 2013 Tacoma! I have always bought my previous vehicles from Toyota, my wife recently purchased a 2013 Highlander from Lithia Toyota which she likes alot. More

In purchasing our 2013 Toyota Sienna everyone we worked with in the Sales area was extremely pleasant and helpful. I would say this purchase was one of, if not THE most pleasant car-buying experience I've with in the Sales area was extremely pleasant and helpful. I would say this purchase was one of, if not THE most pleasant car-buying experience I've ever had. We knew Kristin Paulsen and Don Speck previously so it was nice to see familiar faces. Don even acted as techno-geek to program my Blue Tooth, and sat down and visited with us while we waited for the finance guy. In addition, when I brought the car back 10 days later to inquire about changing the height of the armrests, Mike Cleveland bent over backward helping me. Although there was not a ready solution in the parts area, he eventually took it upon himself to construct a "fix" which worked great. He didn't charge me, and he even arranged for a car wash! This dealership has it figured out, and the folks all deserve a pat on the back! Peter and Susan Brown More

The employees were very helpful and knowledgeable. They explained the process very well and were able to get me a good payment for my first time purchase. I would definitely recommed this dealership to fr explained the process very well and were able to get me a good payment for my first time purchase. I would definitely recommed this dealership to friends and family. More

What a wonderful experience I had when buying my 2012 Toyota Camry from Ryen Osborne. I was a little skeptical because I am a great grandma and Ryen is a young man in his mid twenties. BUT there was n Toyota Camry from Ryen Osborne. I was a little skeptical because I am a great grandma and Ryen is a young man in his mid twenties. BUT there was no need to worry, he was patient and understanding when dealing with me. He explained things, asked me exactly what I wanted and actually paid attention to what I was saying. He was friendly, courteous, knowledgeable and did NOT waste my time by going back and forth "dickering" on price. I appreciated this young man very much and will absolutely bring the rest of my family to him when they are ready to purchase another vehicle. Lithia Toyota has new loyal customers as a result of my great experience. AND I love my new red Toyota Camry!!! Thanks again for everything. Peggy Stringer (307) 254-1527 107 Lane 9 1/2 Powell, Wyoming 82435 More

This was a very great experience! Ryen was very patient and kind. He worked with me and did it very fast! I highly recommend buying your next vehicle here as the customer service is one of the best I hav and kind. He worked with me and did it very fast! I highly recommend buying your next vehicle here as the customer service is one of the best I have ever been around. More

Ryen was very professional and made this an absolutely great experience. We have never enjoyed purchasing a vehicle before but Lithia Toyota of Billings was easy, fun, energetic, and professional. Our fam great experience. We have never enjoyed purchasing a vehicle before but Lithia Toyota of Billings was easy, fun, energetic, and professional. Our family will never go anywhere else to purchase a vehicle. I HIGHLY recommend the dealership and HIGHLY recommend Ryen!!! More

It was ok! being we were both very tired ; up so early to get to Billings. Learned a lot about the new truck which was very important. get to Billings. Learned a lot about the new truck which was very important. More