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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 27, 2021

In this case very minor fix,picked up a nail and you guys took my car right in and fixed it.THANK YOU Mike&Ann More

by Mike D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Report | Print
Oct 28, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave our service department a five-star rating, Mike & Ann! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Mark Grossman, Service Manager

October 27, 2021

Sales staff very helpful, ease of getting all my questions answered, buying experience was good More

by ECA.LAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Rogers
Report | Print
Oct 28, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We hope you enjoy your new purchase. Troy Kloke, General Sales Manager

October 27, 2021

Super fast service for my oil change as well as my 30,000 mile maintenance. Julia was a great help and super nice. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Oct 28, 2021 -

Lithia Toyota of Medford responded

Thank you for your business, Amanda. We appreciate you taking the time to leave us a great review. We're happy to hear that Julia was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 26, 2021

They are always available to help. If your rep is busy, someone else is Eagar to jump in to offer assistance. Great teamwork. More

by DONALDROYCOX
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jayna Lack, Steven Kahae
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Oct 26, 2021 -

Lithia Toyota of Medford responded

Donald, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

October 26, 2021

Excellent. They Went out of the way and got my service done early. thank you More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Joseph Kyttle
Report | Print
Oct 26, 2021 -

Lithia Toyota of Medford responded

Patrick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

October 26, 2021

Good service with no issues. Completed in the estimated time. Staff was friendly and helpful. More

by tython
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Oct 26, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 26, 2021

These guys are the real deal. Most of them have been around awhile and they know their stuff. They’re always busy, but if you have an appointment, they stuck to the schedule better than most doctor’s of More

by ToyotaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 26, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 26, 2021

Service was fantastic and they were on time. Dealership was busy but well staffed. Ensuring all customers were taken of. More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 26, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 25, 2021

I have found Lithia Toyota’s maintenance service to be timely, friendly, knowledgeable, and reliable. More

by slhaugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia ?
Report | Print
Oct 25, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 24, 2021

We contacted 12 dealerships after our local dealership wouldn't accommodate our request for a Rav4 prime. Out of those twelve, we received four replies of which we felt were handled unprofessionally. We More

by KEETERWEETER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Charlie Whitley
Report | Print
Oct 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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