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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 18, 2021

Great customer service by Joe K! Got my flat tire repaired in an hour when I showed up unexpectedly! More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
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Oct 19, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Cecilia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 18, 2021

They’re always courteous and as efficient as one could be to move things along there. More

by KATHYROE97503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
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Oct 19, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts, Kathy, about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 17, 2021

Tom has ALWAYS taken great care of us and I'll miss him. Other staff friendly and conscientious and I'll have to figure out who establish that special relationship so hard to find at most service places. Bu More

by KCSWISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Thomas Pitts
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Oct 17, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 16, 2021

Appointment was kept on time and requested maintenance completed. They always seem to want to upsell something else each visit. At least this time they didn't try to tell me I had mice in the air ducts li More

by CMSMJSSTINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, John Oppy, Joseph Kyttle
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Oct 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We look forward to serving you again! Mark Grossman, Service Manager

October 16, 2021

Everyone was really nice. Fit me in the schedule. Been going there for over 20yrs. More

by Sullylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 17, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 16, 2021

Amazing customer service, an absolute joy! Aaron Greenwood that works in the Lithia used car dealership was an absolute dream to work with and never make me feel pressured! More

by ILOVEJAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Greenwood, Jon Vevera, Armando Ledesma Jr.
Report | Print
Oct 17, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 15, 2021

I had never worked with Julia before, but I was very impressed with her professionalism and friendly demeanor. More

by JFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Oct 15, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Julia and our team, and we look forward to working with you again. Mark Grossman, Service Manager

October 15, 2021

Their friendliness as well as the efficientcy was a cut above. You can't miss with Lithia Toyota!! More

by JJAATTWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember employee's names
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Oct 17, 2021 -

Lithia Toyota of Medford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 14, 2021

Great customer service. Very friendly and professional. Have bought multiple vehicles at this location. Highly recommend. More

by TRISH8105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 14, 2021 -

Lithia Toyota of Medford responded

Trish, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 14, 2021

We had a fantastic experience with this dealership. Benji, Charlie and Kate were super helpful and made our car buying experience already smooth and enjoyable. More

by SHICKY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Charlie Whitley
Report | Print
Oct 14, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

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