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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 14, 2021

Great buying experience. We got what we were looking for, at a great price. And the process was simple and pleasant. In and out in less time than expected. Friendly people and a straightforward approach to s More

by QUETZAL63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Oct 14, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

October 14, 2021

Awesome service great transaction fast informative knowledgeable experience will buy again in the future sometime More

by charlajk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Kerry Phillips, Jayna Lack
Oct 14, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

October 13, 2021

Great place to take my 4 runner. In and out fast.Good service. Nice people More

by PAULSPARKS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Oct 13, 2021 -

Lithia Toyota of Medford responded

Paul, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 13, 2021

Appreciate no appointment oil change service. Made note of possible warranty issue. Thank you John More

by palamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 13, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

October 13, 2021

Surprisingly quick and service rep was friendly, informative and responsive to my questions. My experience was excellent. More

by G.GOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 14, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

October 13, 2021

Tom was very friendly and seemed to be understanding about our situation and was quick to get us back on the road knowing that was our only transportation at the time Thank you lithia More

by Rainesfamily7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Oct 14, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! Tom and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 13, 2021

Best service managers in Medford especially Julia Hanse and John Mcinery friendly helpful and very knowledgeable More

by OKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, John McNerny
Oct 14, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Julia, John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 13, 2021

Very pleasant and helpful staffKnowledgeable quick to Very pleasant and helpful staff Knowledgeable quick to call and let us know when our vehicle was ready More

by THE_SALAZARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Jarren Brown, Thomas Pitts
Oct 14, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. Jarren, Thomas and our team all strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 12, 2021

David was able to Help me find the right truck for the right price. I would never hesitate to purchase a second one from Lithia and with David helping me out. He goes above and beyond to help customers!! More

by Latinojw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio
Oct 12, 2021 -

Lithia Toyota of Medford responded

It's great to hear that David was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 12, 2021

Oil change visit. The service tech marked that he had done stuff that actually wasn’t. I spoke to a service tech inside and it was confirmed that the tech had not filled the washer fluid reservoir and fl More

by RLRRENFRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia, Jarren Brown
Oct 29, 2021 -

Lithia Toyota of Medford responded

We strive to make sure that every customer is completely satisfied with their experience, and we are sorry that we fell short in this case. We appreciate your feedback as it allows us to learn and make improvements. Thank you for taking the time to share your review. Mark Grossman, Service Manager

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