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Lithia Toyota of Medford

Overview Reviews (4,807) Inventory (257)

Lithia Toyota of Medford

Name: Lithia Toyota of Medford
Address: 1420 North Riverside Ave, Medford, OR, 97501, US
Telephone: (541) 930-3030
Rating: 4.5

4.5

4,807 Reviews

1420 North Riverside Ave, Medford, Oregon 97501

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Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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Lithia Toyota of Medford

Medford, OR

Overview

Reviews

Vehicles

4.5

4,807 Reviews

Call Dealership (541) 930-3030

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1420 North Riverside Ave

Medford, OR

97501

Directions

4.5

4,807 Reviews

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Overview Reviews (4,807) Inventory (257)

Contact Lithia Toyota of Medford

Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

Call (541) 930-3030

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buying experience car service customer service helpful oil change sales person friendly staff make appointment

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Showing 4,807 reviews

October 12, 2021

SALES VISIT - NEW

Nice sales people…..got me what I wanted quickly and easily….. I love my Toyota hybrid Highlander… easily….. I love my Toyota hybrid Highlander… More

by DEBORAHANNMARANOV

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cate MacPherson, Scott Weigand

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Oct 12, 2021 -

Lithia Toyota of Medford responded

Deborah, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new Toyota Highlander Hybrid, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

October 12, 2021

SERVICE VISIT

Honest, reliable, and on-time. Always excellent service. Trusting a dealership was new to me until I bought my Prius. Have had nothing but good experiences. Trusting a dealership was new to me until I bought my Prius. Have had nothing but good experiences. More

by GSHATAS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny

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Oct 13, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

October 12, 2021

SERVICE VISIT

Fast service and nice people. took couple weeks to get an appointment. Faster to have an appointment an appointment. Faster to have an appointment More

by KRYSTALW21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Oct 13, 2021 -

Lithia Toyota of Medford responded

Krystal, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 12, 2021

SERVICE VISIT

Pretty good about getting you in on not much notice. Knowledgeable and Cooperative staff. Convenient location Knowledgeable and Cooperative staff. Convenient location More

by BOWMAN76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Thomas Pitts

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Oct 13, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Thomas and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

October 11, 2021

SERVICE VISIT

I was told it would take 2hrs to diagnose my car and I was there 3.5hrs. The employees were all standing around chi chatting with each other was there 3.5hrs. The employees were all standing around chi chatting with each other More

by APRIL_LUJANO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Melinda Koch

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Oct 28, 2021 -

Lithia Toyota of Medford responded

April, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

October 11, 2021

SERVICE VISIT

The best crew in the PNW! Always welcoming and accommodating.with a smile. Thanks guys! accommodating.with a smile. Thanks guys! More

by JPARAMO541

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joseph Kyttle

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Oct 11, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! Joseph and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

October 11, 2021

SERVICE VISIT

They are always courteous and act quickly to find and fix problems. The work is excellent and on time.. I would, and have recommended them to friends. problems. The work is excellent and on time.. I would, and have recommended them to friends. More

by BSTRIPLIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Grossman, Thomas Curphey

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Oct 11, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 11, 2021

SERVICE VISIT

Friendly service, accurate prices and timely communication. Lithia Toyota Services Dept for the win every time. communication. Lithia Toyota Services Dept for the win every time. More

by MyTOYs

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Oct 11, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 10, 2021

SERVICE VISIT

Poor phone connection to service department. Can’t get an answer. Leave. Call back number and no one calls back. Make an appointment on line and there are limited options to choose from and no personal inter answer. Leave. Call back number and no one calls back. Make an appointment on line and there are limited options to choose from and no personal interaction. Finally went in to dealer to make an appointment. Had an appointment, but had to stand in same line with everyone who did not have an appointment. Customer service is poor and I am sick of everything being blamed on COVID. Once I saw advisor all went well. More

by DCBMOOSE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Jarren Brown

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Oct 27, 2021 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mark Grossman, Service Manager

October 10, 2021

SERVICE VISIT

Always nice, fast, clean and courteous. The employees are nice and make the experience seem less. nice and make the experience seem less. More

by KKORTHALS0

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Oct 10, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

Lithia Toyota of Medford

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