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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 07, 2021

Always gets me in and out quick. Very professional staff. I never have to worry about anything More

by JEANIASILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 08, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

October 07, 2021

Staff was friendly and knowledgeable, service was done on a same day basis, even with additional service needed. More

by Ana40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mayes
Oct 09, 2021 -

Lithia Toyota of Medford responded

Thank you, Ana, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

October 07, 2021

The staff was friendly, helpful, and my vehicle was done on time. That's all. More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 09, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Rachel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 07, 2021

The service man’s name was Mike, I believe. He was friendly and courteous. When he told me it would be an hour for an oil change, I wasn’t pleased. He knew it and shortened the time. My dog and I went More

by Maurelle66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 09, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 06, 2021

I was very pleased with how the person at the service desk explained my car needs to me and called me to make sure I was aware of some other problems that were found while they did my oil change. More

by MEYER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Oct 06, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 06, 2021

Steven K. Was the absolute best to work with! No pressure from the time we stepped foot on the lot to the time we drove away! He kept us in the loop about every move with our new truck during its transport t More

by DMC4679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Evan Seegmiller, John Matthew Uri, Steven Kahae
Oct 07, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Steven and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

October 05, 2021

Everything was great. Car service done on time and customer service was top notch. Pick up was easy and smooth. More

by WEBEANGELFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 05, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 05, 2021

They don’t have enough lifts for a full size long bed pick up. Other than that the service is great More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Oct 05, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

October 05, 2021

Easy service with a reservation. And it was fast thanks to your staff and service team More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 06, 2021 -

Lithia Toyota of Medford responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

October 05, 2021

They were polite, helpful, efficient & expedient. My car was returned to me nice and clean. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 05, 2021 -

Lynne responded

Good job, Thank you.

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