Lithia Toyota of Medford

I have the gold standard warranty, it was his first time dealing with one of those. All he wanted to do was argue with me about what it covered. After I took my pamphlet out and physically showed him. Then dealing with one of those. All he wanted to do was argue with me about what it covered. After I took my pamphlet out and physically showed him. Then he left me sitting in the lobby for 3 1/2 hours to get my oil changed and my tires rotated. when I had an appointment and then he tried to tell me I needed to pay out of pocket and then get reimbursed it. And I tried to explain to him all you have to do is get the email address or fax number to gold standard and they give you the billing information. He argued with me again, I had to have a different employee that helped me last time explain it to him only because I recognized him. This man was very nice Jarren then avoided me once he told me I had to call and then figure out how he needed to bill them. Even though that's his job. And every other employee there did this for me last time I went in. I also told him it was my two year olds birthday that day, and I was trying to get out of there. More

I made an apt for routine service and oil change. Usually this means prompt service. Not so this time. Everyone was courteous and friendly. I will make a morning apt next time. Usually this means prompt service. Not so this time. Everyone was courteous and friendly. I will make a morning apt next time. More

They go out of their way to help you choose the right vehicle and price. The whole process went smoothly and fast! vehicle and price. The whole process went smoothly and fast! More

Lithia Toyota Medford worked with me on my schedule which made the deal very easy. made the deal very easy. More

I was messaged and updated by Luis for a little over a year now about new Tacoma’s and prices. I had told Luis I was interested and didn’t know when I would be ready, he was patient with me and very helpf year now about new Tacoma’s and prices. I had told Luis I was interested and didn’t know when I would be ready, he was patient with me and very helpful along the way. Today I walked in and was able to leave with a brand new 2023 Toyota Tacoma with a very good interest rate, fair and reasonable payment and low down payment! These gentlemen were very helpful and patient in the process and never pressured me into making a decision I didn’t want to or wasn’t comfortable with. Thank you Lythia Toyota of Medford I had an amazing experience and I’m beyond happy with my purchase. More

Michael Rapport was wonderful, he made the buying process easy and made sure we were well taken care of. easy and made sure we were well taken care of. More

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean if they don’t know they answer to something they find out. very clean More

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean if they don’t know they answer to something they find out. very clean More

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean if they don’t know they answer to something they find out. very clean More

Service person was friendly and helpful. Waited in line for a bit but it was okay. Waited in line for a bit but it was okay. More