Lithia Toyota of Medford

Staff was friendly, courteous and efficient! All my questions answered and all my issues resolved! Thank you~ Was offered a shuttle ride home! Super Toyota Service Center! questions answered and all my issues resolved! Thank you~ Was offered a shuttle ride home! Super Toyota Service Center! More

Had a great visit at the service dept (Thomas Pitts) on July 19, 2021. The service was for the Toyota recall and the fuel pump was changed. Vehicle was done earlier than expected. July 19, 2021. The service was for the Toyota recall and the fuel pump was changed. Vehicle was done earlier than expected. More

Benji help me find my sr5 4 runner. He is one of the best car dealership employees I've ever met. Very perfessonal. And knows what he is doing. I am a very happy customer. I highly recommend Benji to help yo car dealership employees I've ever met. Very perfessonal. And knows what he is doing. I am a very happy customer. I highly recommend Benji to help you find the perfect car for you. If you go to lithia Toyota in medford oregon please ask for him. He will help you in every single way he can.. 10 out 10 he deserves a 20. More

Easiest car buying experience I’ve ever had. The staff was very friendly and not pushy or pressuring you to make a purchase. I would purchase from them again. was very friendly and not pushy or pressuring you to make a purchase. I would purchase from them again. More

Chad was extremely knowledgeable of Toyota and helped complete my purchase quickly. While I had to wait for my Rav4 to come in, it was worth the wait. complete my purchase quickly. While I had to wait for my Rav4 to come in, it was worth the wait. More

Service was great! However the day after my oil change I notice a large pool of oil on my driveway. After returning to the service center, it turned out that the oil plug was only hand tight. notice a large pool of oil on my driveway. After returning to the service center, it turned out that the oil plug was only hand tight. More

Josh and Cate were very nice and helpful. They made me comfortable and they treated me fairly. I had a great experience and would 100% recommend this store and these individuals specifically. comfortable and they treated me fairly. I had a great experience and would 100% recommend this store and these individuals specifically. More

Cashier did not seem very friendly however associate assisting me with maintenance was friendly. Confusing in-store experience, did not know where to go to check in and was not greeted. assisting me with maintenance was friendly. Confusing in-store experience, did not know where to go to check in and was not greeted. More

Upon arriving it appeared that my 2pm appointment was for naught. I waited awhile before I was able to declare I had an appointment. It was 2:20 before my car was driven in service area naught. I waited awhile before I was able to declare I had an appointment. It was 2:20 before my car was driven in service area More

The only reason I did not give you 5 stars is because I had a 10:30 appt.,, got there at 10:15 and waited in my car, in line, for over 35 minutes. I was finally told to turn off engine, leave keys in car had a 10:30 appt.,, got there at 10:15 and waited in my car, in line, for over 35 minutes. I was finally told to turn off engine, leave keys in car and go inside to get checked in. No one told me procedure before that. The service after that was excellent. Jake and his team did a good job. More