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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

April 14, 2023

Responsive, professional, reasonable, dependable, convenient, more words will be redundant so I will stop here. More

by SNPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Apr 16, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 14, 2023

They got me in quickly and took care of my needs efficiently and satisfactorially. Great service on new tires. More

by DAVEVISTAUNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oppy
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Apr 16, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Dave, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

April 13, 2023

Jared was fast to get me written up and the truck serviced. I had a few questions for Jared about the service, he answered my questions about what services were needed and future services as well. More

by GOOD2GOTAXI
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Apr 14, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

April 13, 2023

Very friendly and efficient and competent I felt like a customer not a number, I appreciate that! More

by NA0
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 14, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 13, 2023

My scratch that was caused by the service staff was taken care of quickly. Thank you! More

by MELISSA.HENNINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Apr 14, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Melissa, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 13, 2023

Outstanding customer service, clean restrooms and waiting area. The wait time was minimal and scheduling of my appointment through the automated phone system was not complicated. More

by DJKAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Apr 14, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

April 13, 2023

Joe Kyttle was very attentive to my inquiries regarding my Toyota RAV 4. I had just purchased the 2016 model recently and had lots of questions. Joe was very patient and helpful. I feel very confident with More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Apr 13, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 11, 2023

Lithia Toyota is the absolute best Toyota dealership we’ve dealt with in the Rogue Valley! And our salesman, Steve, is the only guy I would ever recommend. He’s a rockstar!! More

by ERICA.FREEMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando in finance, Steven Kahae
Report | Print
Apr 12, 2023 -

Lithia Toyota of Medford responded

Erica, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

April 11, 2023

Great service but they were unable to rotate my tires as they could not get them off? Weird. Assumed Toyota would be able to take stock Toyota wheels off… More

by GREG.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Apr 12, 2023 -

Lithia Toyota of Medford responded

Greg, Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 11, 2023

Had a second key made, then they needed to find out why one of the power slider doors didn't work More

by BARGERSL@CHARTER.NET
Recommend Dealer
Yes
Employees Worked With
Tyler and Blake not sure who it was in the service department
Report | Print
Apr 11, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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