Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Toyota of Medford

Medford, OR

4.7
4,821 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

4,821 Reviews of Lithia Toyota of Medford

June 16, 2023

Prompt service No more to say Don't have anything else to say, to say to say today More

by KENBONSI
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Jarren Brown
Print
Jun 18, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

June 16, 2023

Luis, our sales person, was fantastic. Super knowledgeable and helpful without being pushy. Would definitely want to work with him again. More

by Lisa M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Luis Rodriguez
Print
Jun 18, 2023 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, Lisa, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

June 16, 2023

My experience was Efficient, detailed, professional and supportive. My car is back in alignment and balance. More

by LIZ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Print
Jun 18, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 16, 2023

The parts dept gave the service dept the wrong parts for my hitch and it wasn’t fixed, despite having my car for 4 days. I gave a days notice to say I needed my car by 12 tomorrow and when I arrived they we More

by ARNO6882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Print
Jun 19, 2023 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mark Grossman, Service Manager

June 14, 2023

Great experience Jon helped me get what I wanted and treated my wife and I like family, I will be coming back again More

by JR_DR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jon Vevera
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 14, 2023

On time both for my appointment and for the actual work done, accurate quote for service, friendly, knowledgeable customer care, comfortable waiting area More

by JFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 14, 2023

Hi just had my oil changed. I did make an appointment so it was only an hour wait. Haven’t driven much sense but I’m guessing everything is fine. More

by DAWNIULIANO
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 14, 2023

This dealership is very profesional and courtious. They answered an made sure any questions or dobts were resolved More

by ROCHESTER_MIKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick was our salesperson, Cate MacPherson, Evan Seegmiller
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mike, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

June 14, 2023

Always nice and help right away. Nice people been going here along time and will keep going More

by LAKOTA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 14, 2023

Zack was great. I did a walk in appointment and I was out of there within an hour. I love bringing my vehicles to Toyota of Medford. More

by COLLINCROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Julia Hamar, Zach Hamar
Print
Jun 15, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Zack was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

1
...
7
8
9
...
483