Lithia Toyota of Missoula

Be very cautious when looking at their used vehicles I purchased a used Tacoma from Lithia Toyota, and on the way home when I turned the heat on with the air blowing towards the floor, I started to notic I purchased a used Tacoma from Lithia Toyota, and on the way home when I turned the heat on with the air blowing towards the floor, I started to notice a very strong smell of mold. When I got home I pulled the truck into the garage and removed the floor mats to find that the carpet of the truck was full of mold. It seems as if this truck has either been in a flood, or someone used a hose to spray out the carpet and put the floor mats back in while it was still wet. I have tried cleaners, I have let it sit in the heated garage for a week with fans in it trying to air it out, I even used an ozone machine that we have at work to get smells out of vehicles, all of which made no difference. I spoke with another Toyota dealer who said that most likely the whole underside of the carpet is moldy, and the only way to get rid of it is to remove the entire carpet out of the truck and replace it. I have had the truck for over a month and driven it for a total of about 200 miles, because I get a horrible headache when I drive it, so it just sits in the garage while I drive my 1996 Chevy truck. I am currently in the process of dealing with an attorney on this issue, but there is no reason that I should have to go through this. So when looking at their used vehicles, be very careful, I am not sure if they are getting discounted flood vehicles at auction, but something sure is shady at this dealership. Save yourself the headache (literally) and look elsewhere. More

All my cars have been Toyotas The Salesman was outstanding,courteous answered all my questions test driving a new Rav 4, Showed me how to operate all the controls buttons on touch The Salesman was outstanding,courteous answered all my questions test driving a new Rav 4, Showed me how to operate all the controls buttons on touch pad and the steering. More

Thank you for staying late to help Staff was great stayed afterhours to finish my purchase and had a great attitude and no rushing around to just get me out the door. thank you for a v Staff was great stayed afterhours to finish my purchase and had a great attitude and no rushing around to just get me out the door. thank you for a very good experience. More

new FJ transmission and clutch They were fast and efficient,in a winter storm. Im driving a new Fj now. They noticed that I needed new window washer blades and replaced them. They were fast and efficient,in a winter storm. Im driving a new Fj now. They noticed that I needed new window washer blades and replaced them. More

service of vehicle fast and very efficient. very pleased with service. i don't know what to say anything other than what i've already said. thank you. fast and very efficient. very pleased with service. i don't know what to say anything other than what i've already said. thank you. More

Oil & Filter Service I was greeted promptly and friendly on arrival. The service was done quickly and at a very reasonable price! The dealership is always clean and invi I was greeted promptly and friendly on arrival. The service was done quickly and at a very reasonable price! The dealership is always clean and inviting. More

well taken care of So far I have been very pleased with the dealership. I loved my last rave, and wasn't looking for another, however I was talked into another and I lov So far I have been very pleased with the dealership. I loved my last rave, and wasn't looking for another, however I was talked into another and I love it as well!! More

My wife knew exactly what she wanted in a Toyota 4 Runner. After getting the run around in Kalispell for almost a week and them not able to locate the color and options on a dealer trade, my wife foun Runner. After getting the run around in Kalispell for almost a week and them not able to locate the color and options on a dealer trade, my wife found the 4 Runner on line at Lithia. She made an appointment with Miranda. We drove to Missoula and met Miranda who had Scottie ready to give us a test drive in the one she wanted and also another one she saw and liked. Scottie was very knowledgeable unlike Kalispell who had provided lots of misinformation on the operation of the vehicle. We ordered some running boards, a cargo cover and mud flaps to be installed. The parts department came back and said it had the mud flaps and took it off the bill. Very honest! The cargo cover had to be ordered and Scottie volunteered to bring it to Lakeside! Went through Matt in financing. Very helpful and explained all the paperwork. We went shopping and came back at the quoted time from service and the 4 Runner was ready. After getting home decided to add a remote start, made an appointment to have it done. Since we were coming back down asked Scottie to hold the cover for us. Service gave us a time it would be ready and it was ready before time. They took the time also to put the cargo cover on for us. Great experience with everyone there both visits!! More

All the service staff were wonderful, it is always a pleasant experience when we get our Tacoma serviced by Lithia Toyota Missoula. Happy Holidays to all. pleasant experience when we get our Tacoma serviced by Lithia Toyota Missoula. Happy Holidays to all. More

Lithia Toyota has very good service. Never a problem there I continue to go to Lithia Toyota for all the maintenance on my Rav4. They always do the job as promised and when promised with exceptional profession I continue to go to Lithia Toyota for all the maintenance on my Rav4. They always do the job as promised and when promised with exceptional professional customer service. I wouldn't trust anyone else but Lithia. More