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Lithia Toyota of Springfield

Springfield, OR

4.8
1,394 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,394 reviews

September 01, 2022

I purchased my “Pacific Pearl” ( 2021 Toyota Venza hybrid) last August at Lithia Toyota Dealership of Springfield. It had been over a year, no word could express how much I love this vehicle, how happ More

by Yujie
Recommend Dealer
Yes
Employees Worked With
Mark Aggson
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hi Yujie, Thank you for taking the time to come back and share your experience with our team. We are thrilled to see you are still loving your Toyota Venza. We look forward to your next visit with us.

September 01, 2022

Very attentive and courteous. They were quick to give me advice and the service was done with a smile. I felt like I was important from the moment I arrived More

by GaronTornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamad Al-Meliky
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Garon, I'm happy to see our team made you feel important, because you are! Assisting you with your service needs was our pleasure and we hope you will return to Lithia Toyota of Springfield in the future.

September 01, 2022

Lithia Toyota of Springfield is knowledgable, Courteous, Experts, Quick and Very Good at Communicating about my concerns. More

by mlm37126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Anderson
Sep 06, 2022 -

Lithia Toyota of Springfield responded

Hello - Thank you for sharing these kind comments about our team here at Lithia Toyota of Springfield. We are proud to have provided you with a courteous and knowledgeable experience. Don't hesitate to return should any future needs arise.

September 01, 2022

Oil change was fast and problem free. I waited in my car while the oil was changed. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Lyle Hubbard, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Sep 06, 2022 -

Lithia Toyota of Springfield responded

It was a pleasure having you here at Lithia Toyota of Springfield, Susan. Thank you for allowing our team the opportunity to earn your business.

August 31, 2022

Everything was great except the copy of the bill and inspection report I received were for a Silver Toyota Rav 4 and my car is a red Toyota Corolla. I didn't realize it until I was at home and sat down More

by Casuma0906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't pay attention to names
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hello - While we are pleased to see you are happy with the service provided, our team would like to apologize for this paperwork mixup. If you have any questions please don't hesitate to reach out. We would be happy to assist you.

August 31, 2022

Lithia Toyota has served us and our Toyota Corolla very well over the years. My Toyota has proved to be my best purchase ever. And the service provided outstanding. Great bunch of guys! More

by Debra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not know names.
Sep 02, 2022 -

Lithia Toyota of Springfield responded

Hi Debra, thank you for sharing these kind comments for our team. We are happy to know you have been a proud Toyota owner over the past several years. We look forward to your next visit here at Lithia Toyota of Springfield.

August 30, 2022

Always get good service at your store Staff is friendly and knowledgeable. Also very efficient and helpful. More

by jhaydn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sales
Aug 31, 2022 -

Lithia Toyota of Springfield responded

Hello - Thank you for this kind feedback! We hope you will consider updating the star rating you have associated with this review, as your experience appears to have been a positive one, and we greatly value on online reputation. Until your next visit, drive safe!

August 28, 2022

I took my car in because I had three concerns. They were ready for it at the scheduled time arranged a ride for me (both ways) and my car was done in just 4 hours. Extremely professional and I w More

by Ljsca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for taking the time to share updated feedback following your most recent visit! Our team is happy to have made this as convenient and efficient as possible. We look forward to your next visit here at Lithia Toyota of Springfield.

August 28, 2022

My radio was not working correctly. Stephanie made an appointment, had a part ordered, called when part arrived. Car was repaired promptly. Very satisfied. More

by dandrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Thank you for reaching out to our team to assist with your radio repair, Dan! We are happy to have provided efficient communication and prompt service. Should any future needs arise, please keep Lithia Toyota of Springfield in mind.

August 28, 2022

Sales man is friendly, quickly sell with right deal. I am happy with mu truck. More

by Tuan Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hull, Keith Moreck, Will Folimann
Aug 30, 2022 -

Lithia Toyota of Springfield responded

Congratulations on your new truck, Tuan! We hope to have you back at Lithia Toyota of Springfield for all your routine maintenance.

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