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Lithia Toyota of Springfield

Springfield, OR

4.9
1,750 Reviews

163 S 9th St

Springfield, OR

97477

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Showing 1,750 reviews

June 05, 2023

I found Connor to be very friendly. The team that worked on my Prius were fast and efficient. More

by jcacioppiJoan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jun 06, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for choosing Lithia Toyota. We appreciate your support. We will be sure to pass along your kind words to Connor. Should you need anything else, please let us know.

June 04, 2023

Have bought two cars from Sam Jones. I guess it's a pattern now and I'll go back again eventually. More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jones
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for the review! Sam and the Lithia Toyota team appreciate your support. Enjoy your new ride!

June 04, 2023

Very friendly and helpful salespeople. They quickly met us at the front door. They answered all our questions. More

by Camry
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Presley, Lyle Hubbard
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for choosing Lithia Toyota. Come visit us again soon!

June 04, 2023

I've been doing business with Leslie up for about 15 years of recommend them and they have been a good dealership I am very pleased More

by bobbybristol58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ziolkowski, Ken Anderson, Mike Ortiz, Stephanie Cantrell
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for your longtime support, Bobby! We truly appreciate our loyal customers.

June 03, 2023

I always have the best experience! Fast, friendly, personable and knowledgeable employees. Last time, 3 cars ahead of us in our line and we only waited 40 minutes before we were seen. More

by Happiemother
Recommend Dealer
Yes
Employees Worked With
Connor
Jun 05, 2023 -

Lithia Toyota of Springfield responded

Thank you for stopping by Lithia Toyota! It was a pleasure assisting you. Come visit us again soon!

June 01, 2023

Mike has committed to helping ensure I have a vehicle that runs and operates properly! More

by Melissabradfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
Jun 02, 2023 -

Lithia Toyota of Springfield responded

Hello Melissa, thank you for the positive rating. We will be sure to pass along your kind words to Mike. Come visit us again soon!

June 01, 2023

Other than the mismanaged line for oil changes, this place is tip top! Also, the lady that worked in the office last Saturday was amazing! More

by Mymugwump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
Jun 02, 2023 -

Lithia Toyota of Springfield responded

Hello there, thank you for reviewing your visit. We appreciate your support and feedback. Should you need anything else, please let us know. Have a great day!

May 30, 2023

Enjoyable to work with - I never felt rushed. The salesman, the financial person and anyone wandering through were all very pleasant. More

by rowellk1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Aggson, Rodney Kellum
May 30, 2023 -

Lithia Toyota of Springfield responded

Thank you for stopping by! It was a pleasure assisting you. Enjoy your new ride!

May 29, 2023

We bought our truck from Oliver . He was very attentive to our needs and helpful with staying in our budget. We would recommend asking for him to help you with your car buying needs. More

by silverduck
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Peck
May 30, 2023 -

Lithia Toyota of Springfield responded

Hello there! Thank you for the positive review. We will be sure to pass along your kudos to Oliver and the Lithia Toyota team. Come visit us again soon.

May 28, 2023

I love the service center but am more than frustrated at your unwillingness to answer your phones or respond to messages. In the past you sent alignments to an outside provider and I wanted to know if that More

by wdyoung405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantrell
May 31, 2023 -

Lithia Toyota of Springfield responded

Hello, Thank you for reaching out and bringing this to my attention. I would like to first thank you for your 35 years of support. I apologize that your visit did not meet our usual standard of excellent communication and service. Your trust is very important to our team. I would appreciate the opportunity to speak with you directly in order to improve your experience. At your convenience, please give me a call. Ken Anderson Service Manager kanderson@lithia.com

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