Lithia Volkswagen of Des Moines

Professional Service We were greeted by professional employees who directed us to the service counter as we arrived at the store. Our service technician explained the pro We were greeted by professional employees who directed us to the service counter as we arrived at the store. Our service technician explained the process and the price. Vehicle was washed and ready to go as promised at the designated time. More

Great deal on my Jeep! Our salesman worked hard to get us in the Jeep we wanted for the payment we needed. Happy with the deal and love my Jeep! Our salesman worked hard to get us in the Jeep we wanted for the payment we needed. Happy with the deal and love my Jeep! More

Atlas Purchase Clean friendly dealership respectful of our time schedule. Was very impressed with the Atlas as have been Toyota and Honda owners in the past. The six Clean friendly dealership respectful of our time schedule. Was very impressed with the Atlas as have been Toyota and Honda owners in the past. The six year warranty also impressed. More

Best car buying expierence ever Happy with all the help I received. He was very understanding and knowledgeable with the entire process. Made the expierence easy and not stressful. I Happy with all the help I received. He was very understanding and knowledgeable with the entire process. Made the expierence easy and not stressful. I was able to get everything More

Installed cruise control on 2017 VW Tiguan We had cruise control installed on our new 2017 VW Tiguan Limited as the vehicle did not come with it. The install was professional. We live 2.5 hours We had cruise control installed on our new 2017 VW Tiguan Limited as the vehicle did not come with it. The install was professional. We live 2.5 hours away and the cruise worked flawlessly keeping the speed within about a mile or so on our Missouri hill country. More

Delayed The completed work was fine but we were delayed by them when we went to pickup. Waited 45 minutes for wash that never happened because we got tired o The completed work was fine but we were delayed by them when we went to pickup. Waited 45 minutes for wash that never happened because we got tired of waiting. More

New Lease on a Jetta I worked with Caleb in just 1 day. He was beyond helpful getting what I wanted in a car, for the price I was looking for! He's been great, I've alread I worked with Caleb in just 1 day. He was beyond helpful getting what I wanted in a car, for the price I was looking for! He's been great, I've already told my mom to work with him when she needs a new car too. More

Great Service at Lithia Stopped in to get a quick oil change. I was seen immediately. Cheyenne provided excellent customer service and explained the entire process very well Stopped in to get a quick oil change. I was seen immediately. Cheyenne provided excellent customer service and explained the entire process very well in a way I understood. Sometimes it can be intimidating as a women going to get service done on your car but I NEVER feel that way at Lithia. Brian, my original car salesman even came out to say hello and asked me how I was doing. Thank you Litha for always making me feel at peace with my vehicle. One of the many reasons I have and will continue to give my business to Lithia. More

Very easy to get an appointment on the date and time request Same as I stated above, I would return to Lithia to have service and or repair work done on my VW Atlas . Mechanics are well trained and thoroug Same as I stated above, I would return to Lithia to have service and or repair work done on my VW Atlas . Mechanics are well trained and thorough. More

Great experience I knew that I wanted to buy a year old, low miles Atlas so I emailed about one they had and Georan responded right away to confirm availability. We we I knew that I wanted to buy a year old, low miles Atlas so I emailed about one they had and Georan responded right away to confirm availability. We were greeted by Trey when we came to test drive the vehicle. He was knowledgeable and helpful. Even when I wasn't sure it was the exact interior and exterior color I wanted, they said that they would work with me to locate exactly what I wanted. We decided to go ahead with purchasing the one they had in stock and worked with Trey. I was really impressed with him - he's honest, hardworking and even helped move my car seats in freezing weather. Dwayne helped me with all of the paperwork and financing. He was a joy and I probably could have spent all day chatting with them both. Not something you often say about negotiating a car purchase! Most importantly, I was impressed with how they treated me as a woman. They didn't defer to my husband during discussions about features or pricing. It was a great experience and I definitely recommend them both. More