Lithia Volkswagen of Des Moines

Unexpected I was honestly shocked about how helpful and friendly and respectful the staff was. They listened to what I had to say and they did try and sale me so I was honestly shocked about how helpful and friendly and respectful the staff was. They listened to what I had to say and they did try and sale me some extra stuff but when k told them I'll did not want it they stopped. More

Great experience Everyone was very friendly and helpful. Brain and Dewayne were very patient with us and very informative. I will never buy another car from anyone els Everyone was very friendly and helpful. Brain and Dewayne were very patient with us and very informative. I will never buy another car from anyone else. Great experience and awesome customer service! More

Best Volkswagen dealer in the states Your salesman was a helpful as all get-out. You have a great dealership in Des Moines Iowa. You make a person feel welcome and just wanted to thank yo Your salesman was a helpful as all get-out. You have a great dealership in Des Moines Iowa. You make a person feel welcome and just wanted to thank you for helping me get my new car. I enjoy it very much. I can't say enough about your successful team and how much they care. Thank you so very much. More

Certified Pre-owned purchase I contacted Lithis for a quote on my trade in and Caleb contacted me right away to schedule an appointment. He was very flexible with my schedule as I contacted Lithis for a quote on my trade in and Caleb contacted me right away to schedule an appointment. He was very flexible with my schedule as I needed to move up my appointment by a couple of days. He was very pleasant to deal with and within almost 2 hours of my appointment we we're out the door in my new to me car. I would definitely work with Caleb again and recommend the Lithia experience. More

Flawless Experience - I didn’t make it easy Had a phenomenal experience with Caleb. Did my research and comparative shopping before I came in, so I had plenty of questions and hurdles for Caleb Had a phenomenal experience with Caleb. Did my research and comparative shopping before I came in, so I had plenty of questions and hurdles for Caleb to jump through. Test drive was very relaxed, negotiations were done with respect, and timelines were met. My car was ordered from Missouri initially, until the deal fell through between dealerships. Caleb was able to secure the car I ended up purchasing from Indiana, where it was shipped to Lithia, only one day later than I had initially planned for the first car. As a car guy who has tried a slew of manufacturers and dealerships, new and used, I have to say my experience with Caleb and Lithia was right at the top. I’d definitely recommend! More

Honest and reliable Everyone we worked with at Lithia was great. Especially Ross and Ron. I’d highly recommend their service. I’d even send my grandma to get work done at Everyone we worked with at Lithia was great. Especially Ross and Ron. I’d highly recommend their service. I’d even send my grandma to get work done at their shop and I love my grandma. More

Professional and knowledgeable. Working with Brian Braak was a wonderful experience. The depth of knowledge and utter professionals Brian displayed made this experience extremely p Working with Brian Braak was a wonderful experience. The depth of knowledge and utter professionals Brian displayed made this experience extremely pleasurable. I recommend VW of Des Moines to anyone who is looking to purchase their next car. More

Awesome experience Above and beyond summerizes the experience I had. From the time I was greeted till the time I left I thoroughly enjoyed my experience. I was informed Above and beyond summerizes the experience I had. From the time I was greeted till the time I left I thoroughly enjoyed my experience. I was informed throughout the process of my car being worked on and everything was fixed correctly. Strongly recommend Volkswagen of Des Moines to confidently work on all VW’s. More

it was alright I would have preferred to have been contacted personally since they had my number, but otherwise the people working were helpful. I also would have li I would have preferred to have been contacted personally since they had my number, but otherwise the people working were helpful. I also would have liked to have been updated more on the car while they were working on it, but I understand how busy that can be. But they were friendly and helpful though. More

Great Buying Experience I went in not knowing what to expect. Im a Maryland transplant and normally my Dad would assist me with buying a new vehicle. Randy joked I could pr I went in not knowing what to expect. Im a Maryland transplant and normally my Dad would assist me with buying a new vehicle. Randy joked I could pretend he was my dad and he would guide me as best he could. He worked closely with me and listened to what I wanted. In the end I left with a new car. He has assisted me with the after sale services I purchased and made it all seamless. Dwayne was fun and nice to work with through the financial aspect and paper work. They were both like dealing with a family member or friend more than a stranger or like other dealerships that try to force you into something. More