Lithia Volkswagen of Des Moines

New car purchases Lamont was a very personable and a pleasure to work with he made time we spent there enjoyable. He was not high pressure or at least it didn’t feel th Lamont was a very personable and a pleasure to work with he made time we spent there enjoyable. He was not high pressure or at least it didn’t feel that way. Best experience with a care “salesman “ we have had. More

Awesome Ron was awesome and treated me like a valued customer. I’ve had problems in the past with the service here but he really set things straight. I’ll def Ron was awesome and treated me like a valued customer. I’ve had problems in the past with the service here but he really set things straight. I’ll definitely be back. More

Excellent customer service! My experience was on a day they were very busy and short staffed as they explained, but they were great regardless of that fact. I was able it to work My experience was on a day they were very busy and short staffed as they explained, but they were great regardless of that fact. I was able it to work on time and they picked me up as soon as my car was ready. Service received was excellent and they explain just what the problem was with my car. More

Amazing service all around! I didn't have to wait at all when I arrived to the dealership or when I went through the financial process. Brian and Shawn were extremely friendly an I didn't have to wait at all when I arrived to the dealership or when I went through the financial process. Brian and Shawn were extremely friendly and helpful throughout the entire experience. The dealership is very clean and nice. I absolutely love my new Jetta! More

VW for life!! My time was spent very well at Lithia des Moines, cant explain how excited I was to get a new car! Everyone there was great, easy to work with and v My time was spent very well at Lithia des Moines, cant explain how excited I was to get a new car! Everyone there was great, easy to work with and very knowledgeable. I will come back every time I buy a new car! More

Bought my first car! This was my first car I had to finance and they made it so quick and easy! I love my new car and will go to them for any future purchases! This was my first car I had to finance and they made it so quick and easy! I love my new car and will go to them for any future purchases! More

Good work, nice people Nice people, good communication. Car looks great and works great again after damage from a flood. Heath is a very down to earth and nice guy. Nice people, good communication. Car looks great and works great again after damage from a flood. Heath is a very down to earth and nice guy. More

Awful Never greeted Never asked if I needed help Slow Never thanked Over priced Did not clean or wash my car when completed Never asked if a need a ri Never greeted Never asked if I needed help Slow Never thanked Over priced Did not clean or wash my car when completed Never asked if a need a ride Never will do service work again at this location More

New car purchase experience I enjoyed my interaction and the attention received. Everything was explained to me and the transaction was fast. Lamont was very knowledgeable and e I enjoyed my interaction and the attention received. Everything was explained to me and the transaction was fast. Lamont was very knowledgeable and extremely attentive. I recommend him and would use him again. More

Recall work RON went over and above to try and accommodate our schedule while getting the recall work done ahead of schedule. I couldn’t have been taken better ca RON went over and above to try and accommodate our schedule while getting the recall work done ahead of schedule. I couldn’t have been taken better care of. More