Lithia Volkswagen of Des Moines

Buying my Passat Very helpful and great salesperson he was very accommodating and speedy delivery on the vehicle. I was very impressed by the sales and finance team in Very helpful and great salesperson he was very accommodating and speedy delivery on the vehicle. I was very impressed by the sales and finance team in how quickly things came together! More

Helpful and thorough. I came in need of a car, knew what I wanted and had only a small window to find what I wanted. Any question or concern I had was satisfactorily answer I came in need of a car, knew what I wanted and had only a small window to find what I wanted. Any question or concern I had was satisfactorily answered. The car buying process was made easier for me. More

Casual professionalism Purchasing a vehicle from a dealership has always been daunting with all the usual stereotypes. The entire process was eye opening in being treated wi Purchasing a vehicle from a dealership has always been daunting with all the usual stereotypes. The entire process was eye opening in being treated with the utmost respect. Rob Bridges provided hands down the best car purchase experience I have ever had. Aleks Yanouskly was friendly, thourough, patient and professional. This was at audi btw lol. My parents have been steadfast customers at honda and nissan of ames for approximately 6 vehicle purchases. And now I see why. Thanks guys! More

Happy Camper Lamont went out of his way to make sure I was a happy camper. He does have your back.....he can take him for his word. Thanks everyone; big thank Lamont went out of his way to make sure I was a happy camper. He does have your back.....he can take him for his word. Thanks everyone; big thank you to Lamont. More

Randy Crabb was great! Randy Crabb was easy to work with and knowledgeable! Expertised and everything went smoothly. Thank you for getting me in a new car quickly and easily Randy Crabb was easy to work with and knowledgeable! Expertised and everything went smoothly. Thank you for getting me in a new car quickly and easily! More

Recall Work Took my Passat in for recall work with an appointment I scheduled ahead of time. After 6 hours I called for a status as I had heard nothing, I had to Took my Passat in for recall work with an appointment I scheduled ahead of time. After 6 hours I called for a status as I had heard nothing, I had to leave a message but received no return call. Called the next day, left a message and no return call. I called the next day and after several minutes and a lot of hold time and back and forth was told no one knew what was going on with my car. They called me back 10 minutes later to tell me the car was being worked on, but didn't know that status. Finally, received word that it would be ready by 4:00 that day. Unfortunately, this was for a half-day repair of a recall and it took 3 days to fix with no communication from the service dept. until I called repeatedly! I'm done with Lithia and Volkswagen... More

Good people at Lithia Everyone is so friendly and helpful. We like Brad Ernst, our salesman. This is our second Audi purchase and there will be more. The closing person Ale Everyone is so friendly and helpful. We like Brad Ernst, our salesman. This is our second Audi purchase and there will be more. The closing person Alex is very good and funny. George the tech specialist was very helpful in introducing us to some of the tech features. Good experience. More

Randy was great We had a quick and easy buy with randy who was very helpful and guided us through everything that we needed to get done! Great dealer! We had a quick and easy buy with randy who was very helpful and guided us through everything that we needed to get done! Great dealer! More

Awesome people Great Team from sales to service always available for questions and very helpful outstanding people to talk to and definitely buy a car again from the Great Team from sales to service always available for questions and very helpful outstanding people to talk to and definitely buy a car again from there dealership More

Wonderful service from friendly people People are very friendly, kind and do know their business. I have nothing more to add to this, all was good and I love my car. In fact I bought 3 ca People are very friendly, kind and do know their business. I have nothing more to add to this, all was good and I love my car. In fact I bought 3 cars from them in less than 1 year. More