Lithia Volkswagen of Des Moines

Service review Great experience. Amber was so wonderful to work with and made it a place I’ll go back to. Work was done quick and correct. Great experience. Amber was so wonderful to work with and made it a place I’ll go back to. Work was done quick and correct. More

Green Bug Sales people easy to work with and very friendly. Didn't have the color car in stock so Chris put in the extra effort and found the one I eventually b Sales people easy to work with and very friendly. Didn't have the color car in stock so Chris put in the extra effort and found the one I eventually bought. Love my new Bug! More

Salesman I was vey satisfied with LeMont and his willingness to work with me. I really felt like he was there to get me in a vehicle and keep my payments reaso I was vey satisfied with LeMont and his willingness to work with me. I really felt like he was there to get me in a vehicle and keep my payments reasonable. I will definitely recommend him to family and friends. I am loving my car!! Thank you Lisa More

Great service buying a used vehicle I just had the best experience of my life working with salesmaster Brian Braak. Never have I felt so at ease working thrpugh a purchase process. A I just had the best experience of my life working with salesmaster Brian Braak. Never have I felt so at ease working thrpugh a purchase process. As a wife buying the vehicle, he was cognizant and attentive to me as the purchaser rather than my husband, and it was refreshing. Brian has the calmest demeanor and none of the "used-car guy" attributes. He listened to us, he offered suggestions and alternatives, and had a smile on his face the entire time. Again, it was refreshing. I had a wonky finance situation and the handled it with aplomb when we had to sign papers three times. I would purchase from them again. More

Customerservice If you go to VW service ask for Amber. She really through for me with the assurance that my car would be serviced until I was 100% satisfied.And I was If you go to VW service ask for Amber. She really through for me with the assurance that my car would be serviced until I was 100% satisfied.And I was. More

It was great! Service was great. I came in for 50k service prior to my most recent visit & the last service person told me that my transmission service was at 60k, Service was great. I came in for 50k service prior to my most recent visit & the last service person told me that my transmission service was at 60k, but learned during this 60k mile visit, that it should be every 50k. Other than that, all was great, and this was not the failt More

GREAT SERVICE THANK YOU, BRIAN WAS GREAT TOOK GOOD CARE OF ME AND MADE THE EXPERIENCE REALLY EASY. VERY HELPFUL, I WOULD TELL ALL MY FRIENDS TO ASK FOR BRIAN THANK YOU, BRIAN WAS GREAT TOOK GOOD CARE OF ME AND MADE THE EXPERIENCE REALLY EASY. VERY HELPFUL, I WOULD TELL ALL MY FRIENDS TO ASK FOR BRIAN More

Great experience! I have been doing business with Lithia for years. I've purchased several vehicles over the years, and have had many great experiences with the service I have been doing business with Lithia for years. I've purchased several vehicles over the years, and have had many great experiences with the service department as well. I recently purchased a 2018 Passat R line and I am in love with the car. The looks, power, styling, everything. It's a phenomenal vehicle for the price. Brian Braak was very helpful and never pushy. He understands that I am picky and that I was going to buy the vehicle that I was going to buy, no matter what he said or did. The service department is also incredible. The technicians are top notch. I am always treated fairly and taken care of. More

Great The whole process with the service department was easy. It was a great experience and I’ll definitely keep going back to Lithia Volkswagen of Des Moin The whole process with the service department was easy. It was a great experience and I’ll definitely keep going back to Lithia Volkswagen of Des Moines. More

Warranty (CPO) repair finished promptly Thus far I am pleased with my warranty repair. Everyone at the dealership is very pleasant. Car was washed as a curtesy and I was in/out in under the Thus far I am pleased with my warranty repair. Everyone at the dealership is very pleasant. Car was washed as a curtesy and I was in/out in under the estimated wait time. More