Lithia Volkswagen of Des Moines

Great Sales Consultant Lithia Volkswagen of Des Moines offered exceptional service. As soon as we drove on the sales lot, and out the car, we were greeted by the sales consu Lithia Volkswagen of Des Moines offered exceptional service. As soon as we drove on the sales lot, and out the car, we were greeted by the sales consultant, Aleks Yanouskiy. Aleks is a very friendly, and as I soon found out, knowledge sales consultant. He showed me the available Tiguan models, which was the vehicle I was interested in, and was able answer my questions regarding the differences in the models. After taking the Tiguan for a test drive we talked financing. Again, Aleks presented me with the available purchasing options. I decided on a leasing, which for me has proven a good choice. What really impressed me with Aleks's professionalism, is the fact the he is available 24/7 to answer any questions, or concerns that may come up. Who does that? Anyway, I would recommend anyone in the Des Moines area, who may be interested in purchasing a Volkswagen to visit Lithia Volkswagen of Des Moines first. You won't regret the trip. More

Best Salesman met in a long time. Went down to Des Moines with my father to look for cars. We were both in the market. Out of the 8 dealerships we visited, we both ranked Dennis at the Went down to Des Moines with my father to look for cars. We were both in the market. Out of the 8 dealerships we visited, we both ranked Dennis at the top of our list. Most thought it was just my dad looking for a car. Dennis was the first to listen and was in tune with both of us. Talked about possibilities, showed me the different styles. Knew I was a analyzer. wasnt pushy. Communicated around my busy schedule. Never pressed. When the day came to revisit and test drive the car I narrowed down. He had it pulled up and cooled off as we drove in. He was punctual, respectful, and honest. Great guy, great dealership, and a great experience. Would recommend to anyone. More

V W TIGUAN will work with you and got a reasonable price on a great vehicle. I realty like my VW TIGUAN and recommend you test drive one will work with you and got a reasonable price on a great vehicle. I realty like my VW TIGUAN and recommend you test drive one More

New Golf Sportswagen Brian Braak was great to work with during the recent lease of our VW Sportswagen. He made the process easy and he was pleasure to work with. Brian Braak was great to work with during the recent lease of our VW Sportswagen. He made the process easy and he was pleasure to work with. More

New Passat lease I was on a budget and had an old trade. Chris Woodard did a great job of explaining everything and was very much motivated to find just the right fit I was on a budget and had an old trade. Chris Woodard did a great job of explaining everything and was very much motivated to find just the right fit for me. I felt they did a great job of getting my budget to fit the car I wanted giving me a little more for my trade than it was worth. Thanks Chris! More

Stunnning Your new dealer facilities are gorgeous and very comfortable while waiting for service to be performed. As always, Alicia handled my requests cheerful Your new dealer facilities are gorgeous and very comfortable while waiting for service to be performed. As always, Alicia handled my requests cheerfully and professionally. It's always a pleasure to work with her, And our Jetta was returned in much cleaner condition than when I brought it in. Overall, Lithia Des Moines and its staff deserve an A+. More

Amazing dealership! They made me feel super comfortable and my salesman, John Lillig, was super patient with my picky needs and not pushy. Seriously the most professiona They made me feel super comfortable and my salesman, John Lillig, was super patient with my picky needs and not pushy. Seriously the most professional, and laid back dealership I've ever done business with! Will never buy a car elsewhere ever again! More

Great Sales Consultant but Bad General Sales Manager After visiting this dealership last week and leaving since the used cars all had visible damage and had very dirty interiors (included melted crayon o After visiting this dealership last week and leaving since the used cars all had visible damage and had very dirty interiors (included melted crayon on leather seats), I decided to give them another chance. I went today looking at both new and used vehicles. I had a great sales consultant (His name is Aziz). We found a great certified pre-owned vehicle and were in the process of talking through the financing. I was curious about whether the price could lower some because this car is 3 years old and I was finding similar cars for less. The General Sales Manager, Timothy Boes, came over and is the sole reason that I did not purchase the car. His arrogance and poor attitude was 100% appalling. At this point I was just waiting for the bank of our choice to respond with their interest rate since we were told we had qualified for a low rate directly from them. This manager continued to tell us that the rate he thought they would give is the one we were getting without actually hearing from the bank. He continued to tell us that this car is a "premium" car and that's why he wouldn't negotiate the price even the slightest bit. Even at that price I still planned to purchase until the manager spoke with us. Seeing how this manager spoke to that sales consultant was equally disappointing. The loss of my business was definitely Timothy Boes' fault. More

Excellent experience all around! I love this place! Came in for an oil change and left with a newer vehicle than I arrived in. Aziz, the salesman was a pleasure to work with, very patient in explaining Came in for an oil change and left with a newer vehicle than I arrived in. Aziz, the salesman was a pleasure to work with, very patient in explaining all of the features and took a lot of extra time to help me feel comfortable with the vehicle! A gem of a fellow and one I will go back to see for my next VW More

Roger Froehle and Chris Cameron are wonderful. Roger Froehle and Chris Cameron worked on my deal until they got it done. They were respectful and friendly and I cannot thank them enough for my new Roger Froehle and Chris Cameron worked on my deal until they got it done. They were respectful and friendly and I cannot thank them enough for my new Volkswagen Beetle. I could not be happier. I would recommend them in a minute to anyone who needs a new or used automobile. I never thought that I could say that about a car salesman. More