Lithia Volkswagen of Des Moines

In and out Service was easy. Dropped my car off and they already knew what to do without being asked. Had alone time to get my work done without being bothered. Service was easy. Dropped my car off and they already knew what to do without being asked. Had alone time to get my work done without being bothered. More

Buyer beware I leased a brand new Jetta, that has now been in the shop 4 times for the same issue. I am currently paying for a car that I can't drive. I have atte I leased a brand new Jetta, that has now been in the shop 4 times for the same issue. I am currently paying for a car that I can't drive. I have attempted to get several people from different channels with VW to call me back. I am still waiting.... More

They honored the ad! It took some negotiation, but the management did honor the ad that attracted me to the VW Jetta and brought me into the dealership. I thoroughly enjo It took some negotiation, but the management did honor the ad that attracted me to the VW Jetta and brought me into the dealership. I thoroughly enjoyed working with Trey who is a very good sales rep for VW because he knows a lot about the cars and seems to truly believe in the quality of the cars. And I thank Dwayne in Finance for leading the sales team in making the deal I needed. The only reason I deducted one point from Caleb's review is because he said everything would be ready for me to pick up the car the next day at noon, but it wasn't. He didn't ensure that all staff involved with getting the car ready were there to help Trey finalize the deal. More

Great service Service was great loved the transport service . loaner car was great. car was in great shape when i picked it up. total price was better than expected Service was great loved the transport service . loaner car was great. car was in great shape when i picked it up. total price was better than expected. More

Great Service. Great service. Fast with no hassles. Had a 30,000 mile service which included rotating the tires, and changing the oil. Cheyenne kept me updated an Great service. Fast with no hassles. Had a 30,000 mile service which included rotating the tires, and changing the oil. Cheyenne kept me updated and made sure I understood everything being done. More

KING LOS Brent Caswell sale consultant and Aleks Yanouskiy business manager, were great to deal with and I had very excellent service! Thank you guys very much Brent Caswell sale consultant and Aleks Yanouskiy business manager, were great to deal with and I had very excellent service! Thank you guys very much! More

Friendly staff The staff greeted me and took care of what I needed in an efficient and professional manner. My visit went as planned and the communication was great The staff greeted me and took care of what I needed in an efficient and professional manner. My visit went as planned and the communication was great! More

Trey Burkhall (phenomenal) Trey Burkhall’s service was AMAZING. Great knowledge about the vehicles, passionate about his job, and made the whole process stress free. I highly re Trey Burkhall’s service was AMAZING. Great knowledge about the vehicles, passionate about his job, and made the whole process stress free. I highly recommend him to everybody looking to purchase a vehicle. More

Service I called at the last minutes for an appointment and was able to get in on a Saturday morning. I got in, sat in a very comfortable waiting area., serv I called at the last minutes for an appointment and was able to get in on a Saturday morning. I got in, sat in a very comfortable waiting area., service was prompt and efficient, and I was on my way. Thank you. More

Oil Change & Tire Rotation Good service. Friendly staff. Cheyenne did a great job. Seemed like it took quite a while for an oil change and a tire rotation. I did have a schedule Good service. Friendly staff. Cheyenne did a great job. Seemed like it took quite a while for an oil change and a tire rotation. I did have a scheduled appointment. Maybe let people know at check-in how long they should expect to wait. More