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Lithia Volkswagen of Reno

Reno, NV

4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 582 reviews

November 03, 2022

The entire staff was very helpful and professional, I would recommend Lithia to my friends! More

by randyraihall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The other manager, I believe named Phil? Was very helpful as well- 5 stars!!, Nabil Shamon, John StClair II
Nov 06, 2022 -

Lithia Volkswagen of Reno responded

Hello, thank you so much for the excellent feedback. Knowing our staff was so helpful and professionally brings us great joy. Thank you for your endorsement and for being a valued guest here at Lithia Volkswagen of Reno. For additional help, please contact us anytime. Have a fantastic day!

November 02, 2022

They were all super helpful. As a first time car buyer they made it super fast and easy and simple. After going to multiple different dealerships I wish I came to this one first. More

by lilli.young98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, John StClair II, Randy Maddy
Nov 05, 2022 -

Lithia Volkswagen of Reno responded

Hello, thanks for choosing Lithia Volkswagen of Reno, and congratulations on purchasing your first vehicle! It's great to learn that our Sales Team helped make this an easy and simple 4-star car-buying experience. Feel free to contact us if you need anything further.

October 29, 2022

Is pleasure having business with you guys. Luv u all! Awesome, great and recommended employees More

by marianfyu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. David Wolpe, Nabil Shamon, Preston Davidson, Robert Rutter
Oct 29, 2022 -

Lithia Volkswagen of Reno responded

Hello, we here at Lithia Volkswagen of Reno truly appreciates your review. We're pleased to learn that our staff did an awesome job in assisting you during your visit. Thank you for the recommendation. Take care.

October 27, 2022

Easiest vehicle purchase I have ever made because of Brittani and Preston. Great service and professionalism! More

by ramorsejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Bryttani Estep
Oct 29, 2022 -

Lithia Volkswagen of Reno responded

Our staff is dedicated to providing all our guests with outstanding customer service. As one of our valued customers, we want to sincerely thank you for choosing us here at Lithia Volkswagen of Reno. If you ever have any questions, please contact us anytime. Have a great day.

October 26, 2022

Nabil and his team were great! I’m so glad I purchased from Lithia Volkswagen and I look forward to future services. More

by Gianni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Alyssa Decker
Oct 28, 2022 -

Lithia Volkswagen of Reno responded

Thank you, Gianni, for your positive five-star review. We a thrilled to know you had such a great experience working with our professional Sales Team. Congratulations on the purchase of your new vehicle. If we can be of any further assistance, please don't hesitate to reach out to us here at Lithia Volkswagen of Reno.

October 25, 2022

My wife and I recently purchased an ID4 from this dealership. Guy Horton was our salesperson and was very informed. He returned calls promptly and was very professional. He also under promised and ov More

by tyreal90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Randy Maddy
Oct 26, 2022 -

Lithia Volkswagen of Reno responded

Hello, thank you for taking the time to write about the 5-star experience that you had at Lithia Volkswagen of Reno. We would like to first say to you congratulations on your ID.4 Volkswagon and welcome to the family. Our Sales Team like to keep you informed in regard to your interest rate, the price, and the delivery of your vehicle. We're glad to see that our Financial Team got you a rate that couldn't be beaten. They were more than happy to let you take your time with the extra add-ons to see what you wanted. It makes us proud to see that all your needs were met and you got all the attention you needed. Come back to see us again anytime in the future. Happy driving!

October 25, 2022

No pressure and incredibly helpful. They made us truly enjoy the purchase process and we will return for future purchases. More

by Russell.McCauley22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ellison, Alyssa Decker
Oct 26, 2022 -

Lithia Volkswagen of Reno responded

Thank you for choosing Lithia Volkswagen of Reno for your purchase, Russell. We are so proud to have served you and thank you for this fantastic review.

October 25, 2022

She was super amazing and helpful would not go anywhere else to buy a car. More

by Alyssadecker555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryttani Estep
Oct 27, 2022 -

Lithia Volkswagen of Reno responded

Congratulations on your new car, Alyssa. Our Sales Team appreciates your amazing five-star review and your kind words. If we can be of any further assistance, please don't hesitate to reach out to us here at Lithia Volkswagen of Reno.

October 23, 2022

It’s never fun to buy a car when you weren’t planning on it but Lithia still made it a positive experience. They were so helpful and found us a car within our budget that didn’t break the bank. Great servic More

by Chrystie5190martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 25, 2022 -

Lithia Volkswagen of Reno responded

We are so glad our Sales Team were able to make your purchasing experience a great one. Please come back and see us here at Lithia Volkswagen of Reno anytime. Have a great day and stay safe.

October 19, 2022

I found friendly people, willing to help me and a wide range of vehicles. I would like to find a machine with drinks for the waiting room and cable TV to make the wait less tired. More

by maoprada1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gramajo , Matt Ellison, Randy Maddy
Oct 21, 2022 -

Lithia Volkswagen of Reno responded

Thank you for your positive review. Lithia Volkswagen of Reno genuinely appreciates your feedback. We always strive to learn more about how we can ensure our guests receive the best experience possible. If you ever need additional help, we will be more than happy to assist you. Have a great day.

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