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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews

1050 East Plumb Ln. #110

Reno, NV

89502

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Showing 579 reviews

January 26, 2013

I leased my 2011 Tiguan from Lithia and love, love, love it - but have nothing but problems with the buyout and service since. First the sales dept. screwed up the buyout by telling me they could put it th More

by sserreze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack - Manager, Maya - service dept, Maya Keller
May 28, 2012

I have nothing but great things to say about this place. I was looking to replace my aging pickup. I looked at the website and found one I liked. I submitted a request online and the next day(it was late at More

by jstark45xd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy, Paul, Finance Manager?, Greg, Guy Horton
February 02, 2012

I recently went to Reno Lithia VW looking for a used Jetta TDI. Despite my saying I was ONLY interested in a USED 2006 TDI, I was subjected to about 30 min of high pressure nagging about why I should j More

by thebluecount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
That's too mean, just read the review...
May 12, 2011

Took my Jetta TDI in for a 40,000 mile service. Later, took it to a new VW dealer for an oil change and to check the transmission. $$$ later, new transmission. Come to find out, the 40,000 mile service wa More

by tmhastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Gonzalez
October 15, 2010

as soon as a car that fit my description came onto the lot, I got a phone call. when I got to the dealership, everyone was friendly and willin to work with me and help out in any way possible. Seth and Br More

by mackenziekalin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth phifer and Brian nicholson
September 21, 2010

I had a great experience in buying my VW Beetle. Mariel was very nice and tried to accommodate all that I wanted. I went in for my 90 day service inspection and was taken care of quickly and was treated g More

by gccgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariel Casser
September 06, 2010

Mariel with was so friendly and so easy to talk to through the buying process, and I hardly felt any pressure that you would expect from any car dealership. She was knowledgeable and seemed to really More

by Emileej4414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariel Casser
August 14, 2010

I wasn't sure what I wanted to buy at first but the sales reps were very helpful and after driving several cars I had decided on one but was going to wait several months. They didn't pressure me to buy that More

by johnbio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine and Mariel
August 13, 2010

Finding the right used car is often difficult. But in this case just the opposite. At the dealer for service on my other VW, I asked about a type car I was interested in. The sales rep was very pleasant More

by llewdbush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariel Casser
August 13, 2010

Everyone was helpful, friendly, efficient and attentive. My salesman was patient and friendly and he spent quite a bit of time with me to be sure I found something I was happy with. He always returned my ca More

by heidim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes, Mike, Ray. Mariel and Guy. Finance man??
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