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Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 582 reviews

February 04, 2024

It was a nice experience with a very patient seller. The finance guy was very detailed. More

by pepechuy1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Colton Felix-Olais
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Feb 09, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your kind words about our team at Lithia Volkswagen of Reno. We're glad to hear you enjoyed the detailed information from our finance specialist and found us patient during the sales process. Your satisfaction is important to us.

January 30, 2024

My husband and I really enjoyed working with Alyssa Decker at Lithia Volkswagen of Reno. She was knowledgeable, professional and found the perfect vehicle for us. The sales manager, Brent Lister, got u More

by tiffanyshrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker, Brent Lister
Report | Print
Jan 30, 2024 -

tiffanyshrock responded

T

January 29, 2024

Friendly, Efficient, Exceptional Customer Service, They really go the extra mile for their customers, thank you More

by richmondallister23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Briggs, Preston Davidson, Christian Valadez, Craig Phillips, Randy Maddy, Hannah Rochna, Christopher Osorio, Jayquan Jackson, Brent Lister, Andre Ribeiro
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Jan 31, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your support. It's positive reviews like this that encourage Lithia Volkswagen of Reno to go the extra mile for customers. Thank you.

January 13, 2024

Great experience, Guy and Randy super nice quick and efficient. They both worked hard to get me a great deal. Great job! More

by ldfergg1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Randy Maddy
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate the positive feedback about your experience with Guy and Randy at Lithia Volkswagen of Reno. It's good to hear they offered efficient service and were able to secure a great deal for you. Thanks for letting us know!

January 12, 2024

This was a very easy very easy process. They respected me, my time and my intelligence. It was very straightforward and there were no underhanded tactics. More

by aemarich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker, Randy Maddy, Brent Lister
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your positive sentiments about the straightforward experience with Lithia Volkswagen of Reno. Our team prides itself on respecting all customers' time and intelligence, and we are glad this was reflected in your visit. Thank you for choosing us.

January 10, 2024

There was only one key with the car. It cost my son $250 to get a second key made. Lithia should pick up that tab...there should always be 2 keys with a car. Andre was great...this wa More

by mlttruckee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Andre Ribeiro
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Hello, We sincerely appreciate you taking the time to provide your feedback for us at Lithia Volkswagen of Reno. Our goal is to ensure that all of our guests have five-star buying experiences. If you would like to discuss the feedback you've shared regarding your vehicle's second key, please feel free to contact me. Thank you, S. David Wolpe General Manager swolpe@lithia.com

January 05, 2024

Inside was ver clean and nice! Seller was straight forward and I appreciated that! Thank you for the good experience. More

by gavinmatthew1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We're pleased to hear you liked the cleanliness of Lithia Volkswagen of Reno and our straightforward staff. Thank you for sharing your positive experience.

January 01, 2024

Great deal, and wonderful buying experience, keeping the process super simple. Thanks for helping us with our new Taos! More

by DrewG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Maddy, Colton Felix-Olais, Andre Ribeiro
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your glowing review for Lithia Volkswagen of Reno. The smooth process you enjoyed is important to us, and we're glad to hear that our team was able to assist in your new Taos purchase. Thank you once more.

December 31, 2023

Andre was great to work with over the phone and at the dealership. He was patient with us and our decision to purchase a new car for our growing family. Thank you Andre!! More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

It's good to hear that you found working with our Lithia Volkswagen of Reno team beneficial. It sounds like the phone and dealership experiences went smoothly for your family. We appreciate your feedback and thank you for choosing us to find your new car.

December 29, 2023

Guy worked with us and found the vehicle we wanted and at the price we were willing to pay. More

by Jgradecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

It's great to hear that Lithia Volkswagen of Reno met your needs with our vehicle selection and pricing. We appreciate your positive feedback.

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