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Livermore Ford

Livermore, CA

3.8
558 Reviews

2266 Kitty Hawk Rd

Livermore, CA

94551

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558 Reviews of Livermore Ford

July 29, 2022

Communication is deceiving. Denied optional services but yet still add it onto the contact. Finance doesn’t go through with the itemize costs on the contract. Lied that this is More

by Ktran1199
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor
Oct 18, 2022 -

Livermore Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call our General Manager, Patrick Connelly, at 925-294-7704 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 29, 2022

Great team, starting from Grant the sale rep to the manager Jason, great customer service More

by retailnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant, Jason
Oct 18, 2022 -

Livermore Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

July 29, 2022

I would like to share my opinion about my experience with this organization. Before I chose to do that, I called them many times for about 2 months, trying to resolve the problem. I purchased a Lincoln Na More

by Oleksiy M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
faisal aziz
July 22, 2022

Thank you for your service, we like our new (used) car. Your team did a great job working with us in record time. Bruce More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakeeb and Jason (?) in finance
Jul 24, 2022 -

Livermore Ford responded

Hello Bruce, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

July 21, 2022

Great customer service! Extremely helpful and so willing to help me find what’s best for me and my family! More

by KBear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandro and Kevin
Jul 22, 2022 -

Livermore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! General Manager, Patrick Connelly 925-294-7704

July 12, 2022

The initial greeting and welcome were prompt and friendly upon arrival, guided to visit with Tony to help me buy out a lease that was coming to an end later this week. Ford Credit stated we can visit any dea More

by bsteele13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony, Victor
July 06, 2022

Joe Fogarty was awesome! He was referred to us by a friend. Everyone there was very helpful. Have bought several cars from this dealership going back to the early 90’s. Very More

by Jeffrey2766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty and Victor Vargas
Jul 06, 2022 -

Livermore Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Livermore Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! General Manager, Patrick Connelly 925-294-7704

June 24, 2022

The best car buying experience we have ever had. We made a cash deal and closed on buying the truck and adding options in less than 2hrs. We were not forced to do unnecessary credit apps or look at More

by DFG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Nadi
Jun 26, 2022 -

Livermore Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. General Manager, Patrick Connelly 925-294-7704

June 22, 2022

My husband and i had an outstanding Experience. We totally recommend this dealership To everyone. Next car we buy will be definitely At Livermore Lincoln Dealership. More

by Esmeralda Bolanos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo,Joe and Khalid
Jun 23, 2022 -

Livermore Ford responded

Hi Esmeralda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! General Manager, Patrick Connelly 925-294-7704

June 22, 2022

As soon as we entered The dealership we were greeted by a friendly gentleman who asked if he could help us. He directed us to the Lincoln Dealership because we wanted to look at the Lincoln Corsair. He calle More

by jgazmuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fogerty and Ali, Finance Manager
Jun 23, 2022 -

Livermore Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! General Manager, Patrick Connelly 925-294-7704

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