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Livermore Ford
Livermore, CA
555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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555 Reviews of Livermore Ford
June 13, 2022
I just leased a new Lincoln Nautilus and the Sales person Shak was awesome to work with and the Finance staff couldn't have been better. Faisal & Ali were great and all of them went above and beyond to make Shak was awesome to work with and the Finance staff couldn't have been better. Faisal & Ali were great and all of them went above and beyond to make sure I was happy with the price and the right car. Ali and Shak I owe you both a debt of gratitude as you took a not so happy customer and turned me into a now very happy customer just because you both cared enough to make sure I was taken care of the right way. I would recommend Livermore Ford Lincoln to anyone wanting to purchase a new car and if possible try and work with 1 of these 3 gentleman and you will be very well taken care of. Thanks again to all 3 of you!!!!!!! More
by lpetersen
Employees Worked With
Shak, Ali and Faisal Aziz
June 09, 2022
Staff are not nice. I purchased my 2021 Subaru and it looked flawless however when I washed my car for the first time I noticed all the scratched. It turned out that the I purchased my 2021 Subaru and it looked flawless however when I washed my car for the first time I noticed all the scratched. It turned out that they just covered with polished and they didn’t even do a good job. Until now I am still waiting to hear from the manager. We called and told them about the issue and they said that the manager will call us back but we are still waiting. I can’t believe this is happening. The worst experience ever! More
by Irinegrande
Employees Worked With
Nate
June 07, 2022
The sales and finance team both did a great job with my purchase of a special ordered F-250. Could not be hap'pier with the whole experience!! purchase of a special ordered F-250. Could not be hap'pier with the whole experience!! More
by dsbestone
Employees Worked With
Raffi, Shak, Jason
June 03, 2022
the team was excellent in my needs. Nathaniel Gonzales and Alessandro were great in assisting and keeping me in the Lincoln family Nathaniel Gonzales and Alessandro were great in assisting and keeping me in the Lincoln family More
by jnavarro_1999
Employees Worked With
Nathaniel Gonzales and Alessandro
June 02, 2022
Grant was very helpful and friendly. I was in a hurry to finalize the purchase and your team did it’s best to expedite the process. I am very happy with the car and your customer service I was in a hurry to finalize the purchase and your team did it’s best to expedite the process. I am very happy with the car and your customer service More
by Layne Marceau
Employees Worked With
Grant
May 23, 2022
I had been trying to get a specific truck that was not readily available anywhere near me for a few months. I called and talked to Shak who was AMAZING! He said he was getting one in and would call me a readily available anywhere near me for a few months. I called and talked to Shak who was AMAZING! He said he was getting one in and would call me as soon as it arrived. It arrived on his day off & he still called to let me know it was there and that he would hold it for me until the next morning. We had talked price as I had a very specific budget and he kept his word about everything. Also, I have some health issues and was uncomfortable going inside the dealership to fill out paperwork, so he brought everything out to me. He was patient in walking me through all of the fancy functions of the truck & just really made the experience an absolute pleasure. If you're looking for a vehicle, talk to Shak. He'll take care of you. More
by Barbara
Employees Worked With
Shak
May 23, 2022
Excellent customer service. All employee interactions were very professional and they worked with me to provide the best overall deal possible. All employee interactions were very professional and they worked with me to provide the best overall deal possible. More
by Doug
Employees Worked With
Jordan, Dominic, Faisal
May 02, 2022
Got a great deal! ! Definitely recommend this place if you’re looking for a good deal and management that is committed to getting their customers into the car they wan ! Definitely recommend this place if you’re looking for a good deal and management that is committed to getting their customers into the car they want for the price they want. We had them there way past closing, until 11:30pm working numbers to get us in the car we wanted BELOW the price we wanted! They even threw in some warranties and left us feeling good about our new car. Very friendly, professional and no xxxxxxxx. Definitely recommend! More
by Zac
Employees Worked With
Shat, Russia, allesandro
April 21, 2022
Livermore Ford was great and made the buying experience very pleasant when purchasing a delivery van for our company from them. They were very helpful and we will use them again when new cars/vans are easi very pleasant when purchasing a delivery van for our company from them. They were very helpful and we will use them again when new cars/vans are easier to get (hopefully in the near future). More
by edhmorris
Employees Worked With
Don, Alessandro
April 06, 2022
When it comes to buying a car, they are ON IT. However, when it comes to any type of servicing or even getting a hold of them after you have bought a car, forget about it. I have been trying to However, when it comes to any type of servicing or even getting a hold of them after you have bought a car, forget about it. I have been trying to settle a lienholder issue for the past 2 weeks now and i still do not get an answer. YELP has deleted all the negative postings on this dealerhship now. Buyer beware! More
by conniera01
Employees Worked With
various
